Mr. Walters was very considerate as he explained his service and the way for me to do a little maintenance myself. He dealt with our situation very kindly and gave our AC unit all of its needed attention. We were not in your system as contract customers, and he patiently asked for my paperwork, which indeed showed that we are paid up and within 12 months of our annual contract. Since we were not in the "system" as customers, I felt that GC AC had mishandled our trust in your company. Mr. Chad smoothed it over by explaining that he was updating your information. Please send me a reminder when our contact is close to expiring. Mr. Chad was very professional!!
I am confused why a ac unit that is 5 years old is not under warranty. Brandon was a awesome tech. Very friendly and personal. He is an asset to your company.
Prompt, friendly and efficient service easy to talk to
The techs were very knowledgeable, friendly and courteous. They followed pandemic protocols.
Professional and knowledgeable service. Very courteous and clean!
Mr. Carson Pitt with Gulf Coast provided excellent service to a very old AC system at my home for several years. He was recently promoted to a new position-congratulations and well deserved- however, when I needed guidance on selecting a new system for my needs, Carson graciously spent time to guide me and answer questions. Carson makes Gulf Coast customers feel like family. What an asset he is for Gulf Coast Air!
Clear drain and float switch replacement
The blower is making noise and system is not working in heat
Gas Furnace not heating. I found the inducer fan not working and I fixed it