I am confused why a ac unit that is 5 years old is not under warranty. Brandon was a awesome tech. Very friendly and personal. He is an asset to your company.
Mr. Carson Pitt with Gulf Coast provided excellent service to a very old AC system at my home for several years. He was recently promoted to a new position-congratulations and well deserved- however, when I needed guidance on selecting a new system for my needs, Carson graciously spent time to guide me and answer questions. Carson makes Gulf Coast customers feel like family. What an asset he is for Gulf Coast Air!
Chad from the service department was so knowledgeable, helpful, and grateful!
Brandon got to my house quickly when he was told that my a/c was not working at all and I have dogs that are very uncomfortable. He was friendly and knowledgeable and got the job done Very good experience!
He is conscientious, trustworthy and thorough. He takes time to resolve issues and explain what he is doing. Excellent customer service mindset.
Technician was professional and efficient. He took his time and explained everything to me (integrity and respect). Told me whatcha was doing and why. Great experience. They are lucky to have Brandin on their team!
We have an older AC unit and perform an annual service with Gulf Coast Air Systems to extend the life of the unit. Brandon was very thorough and honest in his evaluation of the unit. Although the 14-year-old unit is showing signs it is approaching the end of its life, Brandon fully explained his diagnostics and was able to perform several minor services that should extend the life of the unit for a few more years. I appreciate his honesty and the transparency of service that I’ve always received from Gulf Coast Air Systems during these yearly service visits. They are not out to sell new AC units as soon as a problem arises but prefer preventative maintenance and repairs if at all possible. Thank you!
Great work! Everyone in this company is so friendly and professional. The AC is back on!! 🌬❄️⛄️
The blower is making noise and system is not working in heat
Gas Furnace not heating. I found the inducer fan not working and I fixed it