We have been a Halltec customer for several. We have a yearly service contract with them now. Our air conditioner broke down during July 4th weekend several years ago. They were the only company that would come out and we called many. When we called they out came out quickly, fixed the problem, and did not charged a holiday and/or weekend high service charge. Allen came out this time. He was on a time and friendly. He found a problem and explained to us what it was. He did not have the parts but ordered them. It only took a few days to get the parts and when they arrived Allen came out and and quickly repaired our heat. He made sure that we were not without heat during the time that the parts were ordered & came in. He's a very knowledgeable & nice young man. Jamie, in the office was very helpful in scheduling our appointments and with payment sources.
The Halltec team has been great to work with both in inspecting our home and servicing our two HVAC units.
The technician identified himself and put on protective booties to not track in dirt. I showed him the thermostat and told him of a previous problem. He checked the furnace and came back in 30+ minutes with a diagnosis, a solution, a preventative solution, located a replacement part and a price for the service. He was polite & friendly, I would call Halltec again, if needed.
Clean technicians, professional attitude, great communications, they'll let you know when they are coming. Thorough and high quality work and workmanship. Very fair pricing, they are not out to gouge anyone. They are respectful and very careful while in your home. They can be trusted to do the job right.
Installed 2.5 Ton Goodman Split Heat Pump.
Installed warranty compressor and reversing valve.
Installed new warranty Honeywell thermostat
Installed a new Daikin 3 Ton 14 Seer Split Heat Pump
Installed a new defrost sensor and completed preventative maintenance on system
Performed preventative maintenance on champion system
Made minor repairs with pvc pipe to drain line in walk-in cooler.
Installed new transformer and contactor
Installed new fan relay and blower motor