Took a few times but they got the right guy and now all is good
Our heat went out on the worst possible day, temperatures around zero with heavy winds. Halltec responded with quick service, made the diagnosis the problem was fatal and installed a new Trane system to serve our house. They were able to get the unit in faster than other companies. We are very, very pleased with the service and cost.
Response from Halltec Hvac:
Thank you for your review, Pastor Keith! Customer service is very important to us and we are happy to hear you are pleased with your experience.
Called at 7:30 Saturday morning before heading out of town when the heat went out. Understood there was a fee as explained but the older kids would be at home watching the four legged ones for a few days and needed the heat to work. Christian came after we left as we were told he had to do another job out of town first. Luckily, when he got here it was a quick fix and reasonably charged us. He was honest about what he found and had it working. Four days later we returned home and that night the heat went out. Christian came out again and found multiple parts issues and it took an additional day to get everything and fix it. Our unit is at least ten years old and we know the time is coming. But, again we felt he did honest work and told us up front what the costs were to fix it. Jessica helped from the first call and through the last calling us to check in the day after to make sure it was working well. Coldest days and nights of the year this weekend coming and we are happy to have heat. Thanks for being professional and we appreciate all those involved.
Great company to work with. Highly recommend them
Allen was polite, timely and extremely knowledgeable. We thank Allen and all of Halltec for their immediate response when we needed it most. 5 Stars!!!!!
I called Halltech after lunch and Allen came out the same day and diagnosed my problem quickly. He is very knowledgeable and explained everything. He quoted me a reasonable price and came back the next morning and repaired my unit. I am very happy and will refer others to them.
Everything went great. Technician was courteous and well trained at his job.
Technicians were helpful, efficient, and courteous. Performed their task very professionally. I will re ecommend your business to others.
Allen Was extremely knowledgeable, professional , and polite. Delivered zero bull shit and fixed my problem fast. Will definitely get my service again.
Performed preventative maintenance on HVAC system
Performed preventative maintenance on HVAC system
Performed preventative maintenance on HVAC system