Our heat went out on the worst possible day, temperatures around zero with heavy winds. Halltec responded with quick service, made the diagnosis the problem was fatal and installed a new Trane system to serve our house. They were able to get the unit in faster than other companies. We are very, very pleased with the service and cost.
Response from Halltec Hvac:
Thank you for your review, Pastor Keith! Customer service is very important to us and we are happy to hear you are pleased with your experience.
Called at 7:30 Saturday morning before heading out of town when the heat went out. Understood there was a fee as explained but the older kids would be at home watching the four legged ones for a few days and needed the heat to work. Christian came after we left as we were told he had to do another job out of town first. Luckily, when he got here it was a quick fix and reasonably charged us. He was honest about what he found and had it working. Four days later we returned home and that night the heat went out. Christian came out again and found multiple parts issues and it took an additional day to get everything and fix it. Our unit is at least ten years old and we know the time is coming. But, again we felt he did honest work and told us up front what the costs were to fix it. Jessica helped from the first call and through the last calling us to check in the day after to make sure it was working well. Coldest days and nights of the year this weekend coming and we are happy to have heat. Thanks for being professional and we appreciate all those involved.
Allen was polite, timely and extremely knowledgeable. We thank Allen and all of Halltec for their immediate response when we needed it most. 5 Stars!!!!!
Allen and Jessica were great
Technicians were helpful, efficient, and courteous. Performed their task very professionally. I will re ecommend your business to others.
Really great guys David and Christian. They did a great job on our unit. I would choose Halltec every time.
Halltech is great! They always take care of me quickly and service techs are always very professional and courteous. I highly recommend!!!
Technicians were courteous and efficient. I am confident that recommendations for maintenance were accurate.
Tommy's email is email@example.com
I must say that Allen, Will and Jordan did an outstanding job installing our new unit! The attention to detail, using shoe covers before entering our home as well as using great manners provided excellence to our experience!!
Installed new gas line for customers whole house generator.
Installed 2 12k Daikin Mini Splits
Installed new 2.5 ton Trane Gas Package system.
Repaired spark ignitor, rollout limit switch, and gas valve on Gas pack HVAC system.
Repaired Gas pack HVAC system
No heat repair
Repaired low voltage wiring on Trane system.
Completed a full duct work cleaning and fogged with sanitizer.
Installed new compressor.