Delbert called upon arrival and was actually a little early. Very nice man, patiently answered my questions and showed me what he was doing and explained why.
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The guys arrived promptly, were very courteous and knowledgeable. Worked diligently to find source of problem, and offered options on how we wanted it fixed. We really appreciated their honesty. Many other service providers are all about high pressure sales. Hart does not do that. They work for the client like they would for a family member.
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Explained everything, provided options, very friendly and fast service.
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Hart Heating and A/C is hands down the best in the 806 area. They go that extra mile to give their customers the service they deserve. I will not call anyone else for my heating and A/C needs. Thank you Delbert Whitley and HART
Response from Hart Heating & A/C:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Got a phat heat pump put in at the crib. Keeps me and da fam feelin cool and staying fresh ta death. Mucho gracias to Delbert. Service was tight.
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Came out fixed problem and was very curtious and informative.
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So nice to come out on a Sunday to fix our air conditioner very reasonable price
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Delbert was friendly, knowledgeable and quickly completed his repair.
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Came even after regular hours and was very nice!
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Keith is honest and very knowledgeable. I recommend Hart Heating and A/C to everyone who needs heat and air. They have a wonderful service plan that keeps your unit(s) operating and functioning properly without you having to remember to schedule the appointments.
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Performed routine maintenance check on Lennox system (approx. 5 yrs old). Cleaned condensate pan & treated w/tablets to prevent algae. Coils in good condition - minor cleaning done. Filter replaced (customer had spares on hand). Checked all electrical components & connections - all good. System operating at proper pressures. No refrigerant needed. Recommended surge protector installation to protect circuit board during storm season. Will follow up next week with quote. Unit running quietly & efficiently after service.
Completed seasonal maintenance on a Carrier central AC system for a customer in Brownfield today. Unit was a 4-ton, 14 SEER model installed in 2018. Cleaned condenser coils which had accumulated significant dust from recent wind storms. Checked refrigerant levels - slightly undercharged, added 8oz of R410A to bring to manufacturer specifications. Inspected and cleaned blower wheel and evaporator coil. Replaced air filter with customer-supplied MERV 10 filter. Tested all electrical connections and tightened several loose terminals. Calibrated thermostat which was reading 3 degrees higher than actual temperature. Applied rust inhibitor to cabinet exterior where paint was beginning to deteriorate. System is now operating at peak efficiency with 19°F temperature differential between supply and return. Recommended scheduling heating maintenance before winter season. Customer was very satisfied with thorough service and system performance improvement.
