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The Hendrix team arrived on time, worked very hard & completed the job in promised length of time.
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Edwin has done a very good job with all aspects of this semi-annual service visit. He thoroughly inspected everything and gave great feedback and explanations to me (homeowner). Thank you, Edwin!
Response from Hendrix Air:
Thanks for your support of our team!
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Response from Hendrix Air:
We're sorry you felt that way, but we always offer multiple options to fit every budget. Please let us know if we can address your concerns further.
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This is the second Trane system we purchased from Hendrix. We moved to "The Golden Isles" seven years ago and we knew our 1967 brick one story ranch on the marsh would need a replacement system. We had time to shop brands and dealers and went with Hendrix based on the great conversations we had with them as well as by the reputation of Trane. There are lots of name brand systems to research and we hoped that Trane would be a quality system that would last a lifetime. The system was great and Hendrix service was always perfect. Everyone we dealt with was excellent. On 9-11-2017 Hurricane Irma hit us hard and our one story house on the marsh was flooded. Hendrix reached out to all of it's flooded customers with a wonderful replacement program that really helped us with our rebuild. We gutted our former house and rebuilt a new home on the old structure. Both FEMA and the County saw this as a new build and each aspect was inspected and re inspected. Last week we got electricity and air and everything checked out perfectly. Every step of the process worked perfectly. Hendrix worked with our plans, builder and gave us a great system at a great price. Again, every person was professional, caring and a joy to work with. We are now standing at 15 feet above the marsh and our journey of two years is almost over. We chose our trades people carefully and again Hendrix has exceeded our expectations. We could not recommend them more highly.
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Response from Hendrix Air:
We appreciate your feedback!
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Performing maintenance and replacing thermostat on a Rheem heating and air conditioning system
Replacing condenser fan motor on an American Standard heat pump air conditioning system
Diagnosed a backed up primary drain, went over repair options and took care of the issues and performed maintenance on a Bryant Heat pump system.
Diagnosing control wiring issues on a Icp heat pump air conditioning system
Replacing evaporator coil on Rheem heat pump air conditioning system
Performing Maintenance On An Ameristar Heat Pump Air Conditioning System
Performed maintenance on three heat pump systems. Went over things with customer and explained details about his systems.
Performing Maintenance On a Trane Heat Pump Air Conditioning System
Checking operation of a heating and ac system
Performing routine maintenance on 3 Carrier heat pump air conditioning systems
Replacing controls on a zoning system to a Goodman heat pump air conditioning system
Performed maintenance on a Trane package heat pump system flushed drain and washed condenser coil. Also answered question about duct cleaning and the system.
