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Almost perfect except attention to detail of the thermostat settings. even after I asked the technician to check to make sure they were set at the schedule. Takes less than a minute to figure out if the schedule is correct. If not, I could have fixed in less than 1 minute on my computer. Great Job Chris! Suggestion: Learn Nexia and check before you leave...not mad...just a suggestion for future customers
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Our installation went perfect. The two gentlemen were friendly and informative. They did an excellent job! I could not be more satisfied. This is the second unit we have purchased from Hendrix.
Response from Hendrix Air:
Thanks Bonnie!
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Hendrix air provided us a great service on cleaning our entire ductwork and sealing it. They were very quick to respond and put us on their schedule. This helps a lot with the house that we are moving into given our timeline.
Response from Hendrix Air:
Appreciate the feedback Valerie!
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Polite, took time to ensure they did not make a mess! Confused about whatelse was done? Service contract was 2 appointments per year, cleaning and inspection. Other needs parts etc were with a discount? Confused that I would have to buy another service plan for part to he replaced!!! Unacceptable that he was unable to give me costs just that I would have to buy another program $179-$500 plus. Not happy with that
Response from Hendrix Air:
Sorry we couldn't get you a clearer response to the issue at hand. Someone will reach out to you to clarify.
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Installers wonderful.
Response from Hendrix Air:
Appreciate your continued trust Steve!
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Awaiting a call
Response from Hendrix Air:
We should have this taken care of shortly Kathy. We appreciate your patience.
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Good services when needed in emergency THYANK YOU
Response from Hendrix Air:
It's our pleasure Penny and we appreciate you!
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Jason is very friendly and professional.
Response from Hendrix Air:
Thanks Bob!
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Kept us informed and worked to be sure we were completely satisfied before finishing up.
Response from Hendrix Air:
Thanks for your confidence in our team Keith!
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