Chad was friendly and professional. Thanks!
I am a practical person and since I have been around awhile, this was the second visit in two days. First problem was fixed and system ran until about 10pm them quit. Seth came out rather quickly after I called again because the compressor had stopped running. He went right to the problem, it was like he already knew. The system is 10 years old and being that the first sentence in this review states a fact. I know from experience that when you change out an electrical component that fails sometimes there is a cascade effect that takes out something else, like the capacitor that failed. I did let Seth talk me into the upgrades to the system, but hopefully it keeps it working for awhile. Very knowledgeable watched him multitask with another tech on the phone at the same time.
Response from Hendrix Air:
We appreciate you allowing us to work on your Trane and RunTru heat pump air conditioning system.
Mr. Landon came out to our service call the same day! He was knowledgeable, professional and very respectful of our home inside and out as he diagnosed our issue. We have always had a great experience with the Hendrix Air field technician staff, as well as the staff in the office. Excellent Company and truly know what they are doing. They strive to ensure customer satisfaction in an effort to ensure repeat customers. We trust this Company.. Mr. Landon was just another example of the perfect balance between knowledge, professionalism and friendliness. Thank you Robert!
I can't express enough accolades for the service we've received from Mr. Landon and others at Hendrix Air. This is a wonderful company. I am very pleased with the service, etc. I always highly recommend Hendrix to others. Have a blessed day.
I’ve had Hendrix heating and air on my contact list in my phone for 5 years now and wouldn’t have it any other way.
Very pleased so far with this company.
Every one was very nice and got the job done my unit works great
Response from Hendrix Air:
Thanks for the review!
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