Excellent service!

Scharf from Shedd, OR

As usual Hendrix came to the rescue! Thank you so much for your great service!

Response from Hendrix Heating & Air Conditioning, Ltd.:

We're glad to always be here when you need us! Thanks so much for your review!

Great service.

Donna from Shedd, OR

Our tech called with an ETA, and showed up at 1:00 for a 1-3 time slot. He was courteous, helpful, and thorough. We were happy with the service, and he explained things well.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Donna, the Hendrix team thanks you for taking time to review your experience with us. We are always looking for ways to make our customers happy!

Admirable service

Sally from Shedd, OR

Excellent service and grateful for your taking care of all the small details.

Response from Hendrix Heating & Air Conditioning, Ltd.:

The Hendrix team is happy we could help. We appreciate your response Sally!

Great service

Brigitte from Shedd, OR

Mitch was very professional, knowledgeable and answered all my questions

Response from Hendrix Heating & Air Conditioning, Ltd.:

Brigitte, the Hendrix team thanks you for taking time to review our work. We are always looking for ways to make our customers happy, and your feedback is very much appreciated!

Great service as usual!

Scharf from Shedd, OR

I advise anyone needing a heating or cooling service to give them a call!

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks so much:)

Very personal, polite, and informative

Candy from Shedd, OR

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you!

Fantastic information on use of furnace!

Sandy from Shedd, OR

Joshua made us feel so comfortable on using the control panel for our new heat pump!

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks for the great review!

Great service at a reasonable price

BrigitteNelson from Shedd, OR

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for taking time to send in a review:)

Right on time, great service, awesome price!!

Nelson from Shedd, OR

I was very satisfied with the service and would recommend HENDRIX to all of my friends and neighbors

Response from Hendrix Heating & Air Conditioning, Ltd.:

What a great review, I am so pleased to hear how satisfied you were with service and really appreciate the future recommendations! Thank you :)

Great service tech was very knowledgeable and explained the options very pleasant experience

Richard from Shedd, OR

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you, we appreciate it!

Replacement of the thermostat and overall checking out of the heat pump and furnace

Donahue from Shedd, OR

Replacement of the thermostat and overall checking out of the heat pump and furnace

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the 5 star review on Jason's service :)

Timely response in crisis, heat back on

Thomas from Shedd, OR

A snow-laden tree fell on our house power line, breaking neutral, and thus causing blown fuses and toasted surge protectors throughout the house. Hendrix in general was able to prioritize a visit same day (many electricians were quoting a week out), and Nick at Hendrix did a full system inspection, and got emergency-mode heating working. A minor frustration (not Hendrix's fault) is that Hendrix staff is authorized to work within the heating/cooling equipment, but only licensed electricians can deal with the fuse panel and wiring to the same equipment. On normal installs, Hendrix and an electrician do their part back to back. In an emergency like ours requiring whole house trouble shooting (I/we thought some wires could be compromised), its basically impossible to get both skills onsite at the same time.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thomas -Thank you for taking the time to write this review during such a hectic time. I am so sorry to hear of all the troubles this fallen tree has caused you! That must be so frustrating and time consuming! I am so happy to hear the office was able to schedule you in a timely manner, and Nick was able to get your equipment working... and hopefully it won't take too long to get an electrician out! Please do not hesitate to give us a call if you're in need of any further assistance.

Excellent

Brian from Shedd, OR

Excellent

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the stars!!

Found the problem to be in the circuitboard and will order parts. Extremely efficient and knowledgeable young man.

Donahue from Shedd, OR

Found the problem to be in the circuitboard and will order parts. Extremely efficient and knowledgeable young man.

Response from Hendrix Heating & Air Conditioning, Ltd.:

So glad Kody was able to fix your system to your satisfaction!!! Thank you for your business.

Very nice people, who were informative and aimed to please.

Kay from Shedd, OR