Ian politely introduced himself and then proceeded to do a complete and thorough inspection of ourAC/Heating unit. He was courteous and mindful of his surroundings. When his duties were complete he chatted about maintenance plans and even though we already have one with Hobaica, he gave us further information of that plan that we had not previously known about and are planning to use. He showed us how an exemplary employee represents an already good company. Kudos to Ian!
