We had two new A/C systems installed. The crew Dammond, Ivan, Luis where outstanding. Very quick and clean. Work results were very high quality.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Service technician, Steven was on time, professional, friendly, efficient, and a credit to your organization.
Overall Experience
Friendliness
Quality
Satisfaction
Started with Hobica a year ago when they replaced my air conditioner. Awesome staff and service. Very professional and reliable. I would highly recommend their service to anyone that I know! I will be a faithful customer as long as I'm in AZ!!
Overall Experience
Friendliness
Quality
Satisfaction
Ken was professional and always let me know how and why on all matters.
Overall Experience
Friendliness
Quality
Satisfaction
Steven was fantastic. Courteous, knowledgeable and professional are just a few adjectives to describe the service I received. I'm not crazy a 5 hr wait window. Seems that most companies have about a two hour window. Also, Steven suggested a surge protector for the brand new AC unit we had installed last year. Seems when you buy a top of the line unit a surge protector would be standard fare. I will discuss this further with management.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Steven was very informative. He took the time to tell me about the hot water heater service. He mentioned the hot water heaters were 10 years old and asked if they had been serviced. We will be scheduling that service, so that we will not have a problem in the future. It's nice to get someone that cares about their job and likes their job. Thank you.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
The tech was knowledgeable and helpful. He performed our service quickly and efficiently. Will definitely go with this company again
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Good presentation , good explanations given by the technician on site. The format of the report could be improved, mainly the repairs which should be done cost of part cost of manpower, lead time. A few warning on the R 22 which will be discontinued soon... It's suggestions only , I am pleased with the inspection.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Customer 171° in the whole event it is 76 and she has company over so after our emergency call for a warranty no problem for quality technician at myself
Perform diagnostic on a trane split heat pump.
Completed maintenance on 3 goodman systems.
Installed a new 5ton gas split system and water heater
