One week after closing on our house our AC went. It was 9pm Friday night and we were lucky enough to stumble across Hot2Cold. They scheduled us an appointment for first thing Saturday morning. John came out and spent time working with us on all the options and what would be best. He was sympathetic to our situation and really went the extra mile to help make us feel comfortable. After deciding on a system that would work best, he got us set up with an install Monday morning. Our install team was led by Dylan, and I can't say enough about the hard work they put in. They were at our house by 8am, but some warehouse issues (nothing to do with them) caused them to have to be at our house all day and into the night. At no point did they consider leaving the job until the next day. They worked until they were finished (9:30pm) and were always willing to answer any questions we had despite hours of work. They cleaned up everything and explained the full system to us despite over 12 hours onsite. My family could not have been happier to find Hot2Cold.
