You know, in todays world anything less than perfection is criticized. Hot2cold responded to my first need, great. Now, when I had a repeat issue, they not only cheerfully responded, and at 8:00 in the evening, the same tech came out and found the issue not apparent the first time. No BS excuse, but a deep search for a small wiring issue causing the unit to not communicate with my "nest" thermostat. Yes it took a second trip out to fix my issue, but the experience Of valuing the customer, responding to the issue, standing behind their product and work, is almost unparalleled in todays market. Extremely happy and satisfied in my choice to hire Hot2Cold for our new a/c and heat home system. You guys rock
