Overall Experience
Quality
Price
Convenience
Great service from the office to the tech - we love Chuc
Overall Experience
Quality
Price
Convenience
Have recommended your company in the last, and will continue to do so, in the future------am always pleased with each service call------your servicemen are superb!
Overall Experience
Quality
Price
Convenience
This company is reasonable and reliable. They service my parents house, since they are elderly I was notified by text when the technician was on his way and was called by him to go over what he did and what was needed so my parents don't have to deal with any of it. I would highly recommend them!
Overall Experience
Quality
Price
Convenience
Performed sidekick maintenance. Temp rise and temp drop is within specs. Amp draws are ok, filters were just cleaned. Tightened and checked all wires. Pressures are within specs. Drain line is clear, does not need a ptrap. Redid drain line so we can take it out to flush when needed. System is operational at this time.
Quoted Rheem $7,500 Special. She initially was just getting quotes for next year but is now thinking of doing it now. She will decide in the next few days.
Quoted new Bosch and Fujitsu variable capacity heat pump system.
Performed diagnostic/noise complaint. Inducer housing was rattling, causing a loud rattle, amp draws @ 1.1/1.5 A. Noise goes away when I put my meter clamp on inducer, screws are stripped, could not tightened down housing, No issues with the unit at the moment but system is older, not up to code. Recommend: Upgrade system for efficiency and safety. Customer requested estimate on system, informed about manager special discount on unit and rebates. Set up appointment for quote on new system on Saturday, Jan 9th @10AM.
Found out WHF is wireless, switch on the wall isn’t connected to WHF, but client wants WHF to be wired connection, informed Dave let him know. We will call back and set schedule for installer to wire WHF.
Performed diagnostic on WHF, switch was not getting proper voltage to high speed side, switch was getting 120V on low side but blower still didn’t kick on, diagnostic bad switch and motor. Vendor is closed, need to order on Monday and return to replace when parts arrive.
Went over insulation options. Can do financing or 5% cash discount.
Preformed furnace tuneup on a carrier system system has no air purifier blower wheel needs to be cleaned no other issues or concerns at this time system is operational
Upon arrival homeowner stated they just came back in to town and did not know the system was having issues. Inform them that contractor called in to ensure that the thermostats are working. Checked main thermostat and other control thermostats to make sure they are working properly and they are. Showed homeowner how to set up for app on their phone.Checked system in heating mode and system came on with no issues. No other issues at this time.
Replaced air handler control board. Rewired indoor and outdoor low voltage line at air handler. Tested system for operations. System is operational at this time.
Upon arrival found s30 thermostat not communicating with either systems. Replaced S30 smart hub, mag mount and thermostat. Still no communication with air handler. Called tech support, was not getting between 2.5-2.7 DC on I+or- with common. Need to order air handler control board.
Re-installed HP on new pad. They did not pour it quite large enough so our pad hangs off a tad. Unable to get system to come on, the S30 was having issues. Recommendation is to install a new S30 kit.
Cut AC loose and moved around corner. Sealed lines up at wall and AC. Shut off both breakers and stashed dscnct carriage in AC. Customer is looking to have a duct and can relocated downstairs . I took a photo.
Performed heat maintenance. Heat rise is within specs, changed batteries on thermostat. Cleaned flame sensor and burner. Hot surface igniter is testing within specs. Gas pressures are within specs. Heater is operational at this time. Recommend: change filter as needed. Iwave air cleaner.