Jason was very professional as he went about doing our furnace maintenance check
We are beyond satisfied with how professional Jose was. We appreciated the fact they could come to our house just a few hours after calling them and they fixed the issue in about an hour!
Overall very satisfied. But had some trouble with the after hours answering service. I talked to the twice. 5:30 and 7:30pm and they assured me a technician had my message. But I never heard from a technician. I also left a message on the “emergency number” given to me by whoever staffs the online chat on your website. This was Monday 1/22. Tuesday before hours I talked to the answering service again and my message was delivered. Tuesday afternoon someone came out and fixed my problem. Just want to make sure you know there may be a kink in the after hours process.
Great service by tec. Always professional! Jose does great work!!
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