I came out for a no cool. I checked the system over and found the condenser fan not running. One of the wires that control the universal fan direction had broken loose. With approval I repaired the wire and secured it, so it stays out of the fan blade. I washed the condenser coil as well. I cycled the ac and checked all operations. The ac was a bit undercharged. Sheâ€™s aware the system has a leak. I added 1.4lbs or r410a and set the SH to the required 30. All working at this time.