Blue shield plan ac and heating service tune up inspections on 2921 heat pump and 2013 air handler. Spoke with homeowner, and system has been running well through the summer. They had checked it periodically since the previous no cool, and had not seen the drain pan fill with water over the summer. Inspected thermostat, filters. Homeowner uses washable filters and cleans them out with compressed air them self. Checked drain line, checked, fall into hot water tank, closet, and saw that it was producing water and hot water tank closet. I did go ahead and make a notch in the studs of the drain line is running over to keep the flow moving downhill. Also found a part of armaflex that was not insulated over the drain pan. Went ahead and added insulation to this small section. Added fresh drain pain treatment per customer request. Washed condenser thoroughly, cleaned contactor connection points. Noticed disconnect handle is broken so needs to be used carefully. All surge protectors working we