Kevin came out for my annual A/C checkup and was absolutely amazing! He was extremely thorough and got my system in tip top shape for the hot months to come. I needed a couple new capacitors and a kit to reduce the electric pull on start up and Kevin took care of everything. He showed me all the readouts so I would know that he was being honest about the necessary repairs (although I never doubted him). He patiently answered all my questions and addressed all my concerns. He even was able to help me see the value in becoming a blue shield member, so I signed up. Kevin, you rock!