2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Romario  T.

Romario T. Job Checkin

Laundry room system. Outdoor Goodman heat pump was not operating due to a low voltage challenge, tech corrected the challenges and system started up, tech found system 5-6lbs low on R410a refrigerant. The Indoor unit is a 80% Ruud gas furnace. Outdoor heat pump system is wired as a straight AC system. Tech recommends replacing the system due to age and cost of repairs just to get the system cooling. Benny spoke with his boss and decided to approve the repairs for today to get the system cooling and see how long the refrigerant lasts in the system and would like to wait on a system replacement quote for now. Costumer is aware that there is a leak within the system and that refrigerant could leak back out, and if the system is to be found low next time, then they would like to receive a system replacement quote. Tech charged 6lbs of R401a and got the system cooling. CMA(maintenance is strongly recommended). Collected for repairs today. Nbogonko@liberty-ltc.com

Michael H.

Michael H. Job Checkin

Tech verified that the Symbio control in the condensing unit is faulty. Previous company left thermostat in emergency heat but unit was not running. All control is done by the Symbio control. Tech temporarily connected wiring between air handler and thermostat bypassing the Symbio control to allow emergency heat to work. Office quoted $6806.00 plus tax to replace Symbio control with a 30-45 days ETA. Customer approved replacement of control need to order.