2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for greenville, nc

Rated 5.0 out of 5 stars based on 120 customer reviews

Efficient and easy

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Excellent service

Nate was extremely professional and polite and answered all our questions.

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Replacement of Coil

Matthew was a pleasure to work with. He was focused and completed the work in a timely manner. He explained in detail what was needed and why. We look forward to working with Matthew in the future.

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Excellent

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Excellent work as always

Friendly and knowledgeable young man

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Going the extra step with Costumer Care.

All of my experiences with Jackson and Sons have been exemplary service. Polite and knowledgeable. Wore booties over his boots so as to not track mud and dirt into our home. It is the little extra things like that, that set them above their competitors in my opinion.

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Great service!

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Excellent Service

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Excellent Service

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Timely service

Kyle came to assess my situation with a thermostat within hours of my call. He was professional and patient with my impatience. He presented me options... went out of the way to find more... was not pushy and was informative.

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Good service

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Great service

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Professional and knowledgeable

Matt was knowledgeable, professional, and thorough. thanks so much for your service and information

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Excellent service

Very professional

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Great Experience

Awesome service. Technicians are super nice and very knowledgable.

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Job Locations
for greenville, nc

Juan  R.

Juan R. Job Checkin

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Nate R.

Nate R. Job Checkin

Tech serviced and washed unit. Found signs of rust and corrosion on evap coil but, no leaks at the time of service. Found no further challenges.


Spencer C.

Spencer C. Job Checkin

Tech found drain line not draining. Quoted same estimate as last visit. drain is in a U shape under the house and EZ trap needs to be installed. Tech supported drain line and replaced trap and float switch. System is now draining properly.


Juan  R.

Juan R. Job Checkin

MISC DUCT REPAIR


Nate R.

Nate R. Job Checkin

Tech serviced and washed unit. Found no challenges at this time.unit looked well overall and everything tested exactly how it should. No renewal today customer stated they would call when they were ready. Tech had a very pleasant experience at this service.


Romario  T.

Romario T. Job Checkin

Upstairs system. Tech found a tripped SS2 switch which is located in the primary drain line between the airhandler and the P-Trap. Tech flushed out the drain and observed for proper draining. Positive pressure airhandler has no vent after the P-trap, costumer has had history on the drain being a challenge. Tech looked at the drain line the crawlspace and does appear to have a section where it is not supported, which is causing the drain to go slightly uphill as it gets near the exit point, tech also recommends having a EZ-trap installed. Findings and recommendations where informed to the homeowner and tech provided an estimate for the EZ-trap. Costumer will call when they are ready to move forward with the recommendation. Drain line about a positive pressure system will be informed will be to the office for review. System was draining upon departure but liable to trip again. Both prices are on the same estimate.


Bryce C.

Bryce C. Job Checkin

Priced two mini splits for two seperate rooms upstairs. Has to speak with wife before project starts


Kenny C.

Kenny C. Job Checkin

Performed ESA, homeowner extended ESA. Homeowners wanted to diagnose upstairs and contact a field supervisor to come out. Tech found upstairs system void of refrigerant and compressor going out. Field supervisor came out a gave quote and wants to hold off. Downstairs system is operating correctly at this time.


Matthew L.

Matthew L. Job Checkin

Emailed proposal to replace bonus room system. Customer does not use bonus room so he doesn’t know if he wants to replace at this time.


Kenny C.

Kenny C. Job Checkin

Performed ESA, unit was extremely dirty. Tech cleaned and serviced unit. Took before and after pictures.


Matthew L.

Matthew L. Job Checkin

Tech arrived and confirmed that system is very low on refrigerant. Swept indoor coil and confirmed aluminum coil is leaking near the bottom left corner closest to drain pan. Customer approved replacing warranty coil and 2 system yearly Premium maintenance. First visit in 6 months. One of three flex duct return lines is collapsed in attic. Customer has already spoken to Bryce about duct replacement. He will follow up with Bryce about duct replacement in attic. Tech recovered remaining refrigerant and flowed nitrogen while brazing in new indoor coil and billow filter drier. Pressure tested system to 200 psi. Passed positive pressure test. Pulled vacuum to 270 microns. System passed standing vacuum test. Recharged system with 7 lbs 5 oz nameplate charge plus 15 oz for 40 about foot line set. Total charge is 8 lbs 4 oz. Tested in each mode without issues.


Matthew L.

Matthew L. Job Checkin

Customer has 9k BTU mini split that heats and cools FROG, he is wanting to move it to a 22x20 garage with standard non insulated garage door and no insulation in exterior walls. Told customer that the 9k system would not heat and cool garage adequately during hot and cold weather. He is going to speak with his wife about getting a separate mini split for garage.


Kenny C.

Kenny C. Job Checkin

Performed ESA, recommended hard start kit for the upstairs system to improve the life of compressor and lower amp draws.


Ricardo  T.

Ricardo T. Job Checkin

Tech washed and serviced unit and found no challenges at this time. Tech recommended Hardstart kit customer agreed. pmsconyers@gmail.com Needs to be removed. Customer would like receipt for hard start.


Ricardo  T.

Ricardo T. Job Checkin

Tech washed and serviced unit and found no challenges at this time.