Jackson and Sons technician was thorough and courteous.
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This service was the most comprehensive I've ever had. Jordan was terrific. He answered all my questions and explained every thing he did.
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Donnie arrived promptly and was very professional. He listened carefully to my concerns about our issue and carefully diagnosed the problem. He explained to me in understandable terms the issue and made the necessary repair. He also provided other helpful tips to make our air quality better. The cost of the service was very fair and the quality of service was excellent.
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This was his first time here but Bryce was eas to talk to and his attention to detail was great. Great personality!
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Overall Experience
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Very thorough and helpful technician. I wish you would lay off the mandatory upsell you make your guys engage in. Isn’t it enough that they maintain the equipment? Leave sales pitches to other folks. We pay for twice yearly maintenance and appreciate advice, but we always brace for the sales job that comes with each paid service visit. Thanks for great work, Chad!
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Overall Experience
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Overall Experience
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Overall Experience
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Very helpful and polite pays attention to detail and listen attentively to my needs. He was very professional....Awesome service
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Inspection on 2 heat pumps, changed filters.
Full service on 2 Carrier heat pumps, 1 Trane heat pump, changed filters.
Full service on 7 Trane heat pumps, changed filters, t-stats to 80.
Maintenance inspection on 4 Goodman heat pumps, changed filters.
Inspected Aprilaire dehumidifier for proper operation. Found dehumidifier un-level causing water to drip from cabinet. Leveled unit for proper drainage.
Completed CMA full service on 2 heat pump package units.
Completed CMA full service on 2 heat pump package units.
Completed CMA full service on two roof gas package units
Completed CMA full service on 6 units.
Tech is performing annual maintenance on a Trane gas pack.
Tech is performing annual maintenance on a Goodman split system.
Tech is performing annual maintenance on a Goodman split system.
