Great Service

Pitt from Greenville, NC

Caleb was throughout in his service today and took the time to explain what was happening with our HVAC unit.

Great service, great employees

Sarah from Greenville, NC

Customer service is amazing from this company. Employee was very knowledgeable and informative on important items I should be aware of. Great pricing. Would recommend!

Great service as always

Allison from Greenville, NC

Had to call first thing on a Monday morning to have someone come check my ac unit as it stopped working suddenly. Tyler was at my front door within an hour and a half and got my unit back working quickly. Very nice person and answered all questions had to where someone who knows nothing about ac units can understand lol. Every tech that has came out has been wonderful and very helpful. Glad I made that choice to go with them for our hvac needs.

Outstanding service, dedicated technicians

JOSEPH from Greenville, NC

Great service. Diagnosed problems.

BILL from Greenville, NC

Very satisfied

Outstanding service

JOSEPH from Greenville, NC

Great and Professional Service

Rich from Greenville, NC

Great service

JAMES from Greenville, NC

Matthew did a great job. He was knowledgeable and respectful. He, in my opinion, went above and beyond what I expected. Great job!

Great Experience

TRACY from Greenville, NC

Awesome

Michelle from Greenville, NC

Tyler took the time to explain everything that means a lot

Professional and knowledgeable

Tina from Greenville, NC

Noah took his time to make sure I understood everything.

Problem Solved!

Martha from Greenville, NC

My thermostat was completely blank, and I had no heat. Of course, this occurred on a Sunday!! Tyler solved the problem and was thorough, courteous, knowledgeable, and professional.

Awesome technician! Awful business practices

CMG from Greenville, NC

Firstly, 5 stars for Randy! Randy is awesome and I would gladly have him back to service our equipment anytime! I have been time and again, disgusted with the pricing provided for the most basic of repairs. In the past I've been charged over $100 for something as cheap as a capacitor. I asked Randy to provide me a price for a replacement thermostat yesterday as one of our units controllers has failed to run off the provided 24V and will only run off battery. No surprise the cost of the thermostat is 300% above retail value. If you have a PM contract with someone and a technician finds something as simple as a cap or thermostat on site during a PM, give the customer back the value of the money they spend with you on the PM by giving them the price at retail or with a minor markup. I would have gladly approved a $75 expense for a stat I bet you get at $40-50. Stop being so damn greedy.

Great service

Michelle from Greenville, NC

Replacement AC split Unit

Jean-Luc from Greenville, NC

The Jackson and Sons crew was very efficient, I ordered the Unit on Thursday, and it was delivered and installed on Friday. Very professional and efficient, as always.