Jason came to our home today to perform a routine service. Jason diagnosed wear and tear issues with the heating components of our gas pack unit and explained, in detail, the cause and remedy for repairing it. He secured pricing for us so we could make a decision on repairing the unit. He then proceeded to perform the cleaning, which was amazing. Taking out the blower fan and cleaning it and the housing, along with the condensing coils among other items. He them washed the exterior of the unit, came in to discuss what he completed. In all of the years we have had work performed on our units with Jackson & Sons, there was been no finer employee than Jason. His manners, attitude and work product should be applauded and celebrated at your company. If he is the face of your service team, then Jackson & Sons will continue to be the leader in HVAC systems. Thank you again for sending Jason to us, we hope that you continue to do so. The Rouse family
