Overall Experience
Quality
Experience
Punctuality
Upon arrival tech inspected system and found very low suction pressure and high head pressure in heat mode. Energized reversing valve a few times to switch back and forth cool and heat mode. Originally found a 12 degree temp difference across filter drier. After energizing reversing valve head pressure dropped and suction pressure began to rise. Confirmed no air flow issues, both zones are opening properly, bypass damper is opening as needed when only one zone is running. Filter drier still has a temp difference, suction pressure is still slightly low. Recommended replacing drier and pulling and cleaning outdoor piston while system is open. Customer will hold off on repair as system is still operational as of now. Tech stated issue will more than likely occur again. Sent estimate.
Wrap up final punch list (return grills, etc)
Install Carrier 5 Ton Package Heat Pump With Plasma Air With Electric Heater With Surge Protector
Install Carrier 5 Ton Package Heat Pump With Plasma Air With Electric Heater With Surge Protector
Customer invested in a 5 ton Trane PHP and a duct system modification Consultation Code: ENGKXDRYQ EQUIPMENT BUNDLE IN SYSTEM 1 Trane Packaged Unit (XL15) 4WCZ5060E1000A Trane, XL15 Packaged Heat Pump, 5.00 Ton, Packaged Unit Quantity: 1 ACCESSORIES IN SYSTEM 1 Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1 Other Services CUSTOM-0M1HWW ESA Quantity: 1 Other HVAC Add-Ons CUSTOM-U7A9C4 BAYHTRV110F (Package Unit) Quantity: 1 INSTALLATION ITEMS IN SYSTEM 1 10 Year Parts 10 Year Compressor 10 Year Indoor Outdoor Coils 20 Year Heat Exchanger 2 Year Labor Quantity: 1 50x20x27 Hood (Trane) 4T & 5T Package Unit Quantity: 1 52x52 Pad (Trane) Package Unit Quantity: 1 Add New Return & Filter Grille Quantity: 2 Add Supply Line Quantity: 2 Certified Heat and Cooling Load Calculation For Sizing of HVAC (Code) Quantity: 1 Condensate Drain Line Insulation Quantity: 1 Day Of Installation Labor Quantity: 2 Ensure Proper Drainage On Drain Lines Quantity: 1 Fi
Tech washed and serviced Trane Split. Tech found no issues at today’s visit. tech reccomended plasma air purifier to improve air quality and prevent bacteria built up in blower. Customer not interested at this time. Replaced a 20x20x1 filter. Unit is heating and cooling properly upon departure and has a delta T of 18.
Tech performed ptu on Bryant package unit Found no challenges at todays visit Customer invest in esa 1 visit 1x a year
