Tech performed Precision Tune Up in Gas Pack. Upon arrival the customer stated the system was not heating. After reviewing the gas ignition sequence, the technician determined that the burners were having issues lighting. Burners were pulled and cleaned. Tech restored power to system and heat is back working properly. For the AC side of the system. No challenges were observed. The system is cooling properly and holding a 18 degree delta t. System was in need of a cleaning. Examples - condenser coil was compacted with debris and dust. Evaporator coil was also impacted with dust and in need of being cleaned. Tech cleaned system thoroughly and it is now running with lower amp draws. While concluding service technician fell through the covering for the customers grey water tank. Measurements of the current tank covering are 38 inches by 65 inches. Office was contacted and we are going to take care of replacing this for the customer. Tentatively Scheduled to come out Monday 3/25/24 Custo