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Erick F. was professional, polite, and very transparent about his visit with us at Compass. He made sure we were aware of potential issues that could be caused by neglecting the maintenance schedule and made sure we knew how to find him while working on the property. We really appreciate his service!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
The service tech was professional, pleasant and gave great customer service,
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They were prompt, courteous and fixed my problem. Awesome company!
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Bryce was very friendly and professional. Arrived in the scheduled time and did the job great and in a timely manner. Great employee!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech preformed CMA FULL SERVICE on two split systems. Both systems are operating at this time but both show liquid line restriction. Due to age and systems being R22 refrigerant tech recommends replacing units. Tech has attached performance reports to invoice.
Tech performed maintenance on two systems per energy savings agreement. Both systems are functioning properly at this time. Tech did not have 14x30x1 filter on truck. We will need to drop one off next time we are in the area.
Unit serial# 19285NSW3V blower amps 2.00 clean coil clean blower clean drain lines change air filter. Unit operating correctly at this time. Unit serial# 21365ANE3V blower amps 2.10 clean coil clean blower clean drain lines change air filter. Unit operating correctly at this time. Unit serial# 7111K9G6V blower amps motor 2.10 clean blower clean coil clean drain lines change air filter. Unit operating correctly at this time. Unit serial# 3144KXL5H Tech found some rust on side of coil recommended to replace coil to prevent major problems blower motor amps 3.00 clean blower clean coil clean drain lines change air filters. Unit operating correctly at this time. Unit serial# 52012LB2V blower motor amps 1.34 clean coil clean drain lines clean blower tech found rust on coil recommended replace coil to prevent major problems on system. Unit operating correctly at this time. Unit serial# 5142PA5BD blower motor amps 3.10 clean coil clean drain lines clean blower tech found rust on side of coil r
Tech serviced and cleaned trane split system and replaced dehumidifier filter
Inspection on 3 Trane heat pumps, 1 Goodman heat pump, changed filters.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW 3 TON AC AND GAS FURNACE
Performed service and cleaning of Trane split system.
technicians replaced a 2.5 ton split system
