Great service

Ulli from Carbondale, IL

Always friendly, on time and competent.

Very good experience.

Barbara from Makanda, IL

Service was friendly and communication prompt. Installation was very professional.

More than expected!!!

Home2 from Carbondale, IL

The service was amazing and the quality of work was better than I expected! I would definitely recommend that you use Jacobs. They were wonderful!

Professional Service

Richard from Marion, IL

On time. Polite and professional. Gets the work done quietly and without disruption. Good work.

Always great service

Cathy from Carbondale, IL

Love their maintenance program. Would much rather spend a little money every so often for maintenance than a big chunk on replacement.

Excellent job

Brad from Carbondale, IL

Jacobs Heating and Air did a great job installing my mini splits. Very pleased with the process and results.

Prompt Professional service

Roger from Carbondale, IL

Family run business provides 5 star level of service from initial customer contact through repair service.

LOVE 💕 JACOBS!

Kelly from Cobden, IL

AMAZING SERVICE!!!! I manage a vacation rental property in Cobden and on the 4th of July, with renters the AC stopped working. I called all over the next morning to find someone who could come look at it ASAP but no one answered because of the holiday weekend or wanted to charge me a overtime, hourly fee. Eli not only called me back but stopped what he was doing (on his day off) and rushed over. Unfortunately after hours of trying everything the AC was pronounced dead 🤪 I had new renters coming in the next Friday (one week away) and he made sure to get the new AC ordered, delivered and installed so as not to loose the reservation. I was absolutely astonished by what seemed to be genuine concern for my predicament. You don’t find too many people that actually care about there work and there clients. The price was fair and no hourly fee! I can’t recommend Jacobs more highly. Don’t use anyone else!

Professional, Knowledgeable & Great Customer Service

Steven from Carbondale, IL

Ethan, the service technician was knowledgeable polite. He provided great customer service.

Awesome Service

ChrisFields from Herrin, IL