N McRoy Dr
Carbondale, IL 62901
618 529-2989

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Local Reviews

Rated 5.0 out of 5 stars based on 814 customer reviews

Excellent Service

Called to set a service call appointment, Eli came same day and was able to make repairs to one system same day. Jacobs did a great job, getting the second system repaired in a timely manner. Jacobs Air Conditioning and Heating is a fantastic family owed and operated company. They are very knowledgeable at their trade, very polite and efficient. Great business ethics.


Response from Jacobs Air Conditioning & Heating:

Thank you for your kind words, Thad! We're glad we could help you with your AC and heating needs quickly & efficiently. We appreciate your business, your trust and your honesty :)

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Always great service

We have known Jim and his family for many years and always enjoy visiting when he comes. Work is excellent and they do a good job keeping the mess to a minimum.


Response from Jacobs Air Conditioning & Heating:

"Thank you for your kind words, Andy! We appreciate your business and look forward to serving & visiting with you again soon. Stay cool this summer :)

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Jim was great!

Jim was prompt and friendly. He did the job well and took the time to answer my many questions.


Response from Jacobs Air Conditioning & Heating:

Hi Karla, thanks for taking the time to leave us a review. It was a pleasure assisting you today!

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First Rate

It was a great experience to work with the people that make up this company. Our installation was done quickly and expertly. We feel that we received quality equipment and service for the price paid.


Response from Jacobs Air Conditioning & Heating:

Hi Brian, Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience working with our team and that you're happy with the quality of the equipment and service we provided. We appreciate your business and hope to continue serving you in the future.

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First Rate

Super experience with this company. The technician installed quality equipment quickly and efficiently, doing a great job on all aspects. Unqualified recommendation!


Response from Jacobs Air Conditioning & Heating:

Hi Brian, Thanks so much for the great review! It was a pleasure serving you. We appreciate the opportunity to install your new equipment. Let us know if you need any help in the future, and stay cool this summer!!

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New install went very well, I’m a happy customer!

It has been a pleasure working with Eli and Jim on my new installation. Eli gave me a very reasonable bid and let me know about the tax credits available, which made it even more affordable. He is very personable, knowledgeable ,and answered all of my questions. Both are very professional and were concerned about keeping my home and landscaping in tact as they worked. Very good experience!


Response from Jacobs Air Conditioning & Heating:

Hi Janie, thank you for your feedback! It was a pleasure working with you on your new installation. Please let us know if there is anything else we can do to make your experience even better.

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Great service, great technician


Response from Jacobs Air Conditioning & Heating:

Hi Richard, Thank you for your kind words and for taking the time to leave a 5-star review. We appreciate your business and are pleased to hear that you had a great experience with our service and technician.

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Excellent transaction

Excellent overall experience


Response from Jacobs Air Conditioning & Heating:

Mark, thanks for taking the time to leave us a review!! We appreciate your feedback and love to hear about your experience with our company :)

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Professional and courtesy

Eli came out a day early and was very professional and honest Your business card is on our fridge! You’ll be our first call


Response from Jacobs Air Conditioning & Heating:

Thank you Jerry! We are pleased to hear you had a pleasant experience with our company and our technician. We look forward to working with you again should you need us. :)

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Excellent company.

High quality reliable company. They put great attention into details and did a super job.


Response from Jacobs Air Conditioning & Heating:

Ruth, thank you for putting your faith in our company. We are pleased to hear you are a satisfied customer!!

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Seasonal service call

Excellent - very professional and courteous


Response from Jacobs Air Conditioning & Heating:

Thank you for the review Bert!!

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excellent service

Very Pleasant experience.


Response from Jacobs Air Conditioning & Heating:

Mike & Maureen, thank you for leaving us a review!! :)

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Great service, great company. Thanks!


Response from Jacobs Air Conditioning & Heating:

Thank you Steve! :) Stay cool this summer!!

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Excellent Service

Courteous and Professional! He can service all my products anytime!


Response from Jacobs Air Conditioning & Heating:

John, thank you for taking the time to leave us a review! We appreciate your vote of confidence in our company and technicians :)

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Great service!

Eli did a great job once again, very personable & knowledgable.


Response from Jacobs Air Conditioning & Heating:

Thank you Tyson!

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Job Locations

Jim J.

Jim J. Job Checkin

Air conditioning service - Goodman heat pump system

Air conditioning service - Goodman heat pump system

Eli J.

Eli J. Job Checkin

Amana High Efficiency Gas Furnace and Heat Pump System Installation

Amana High Efficiency Gas Furnace and Heat Pump System Installation

Jim J.

Jim J. Job Checkin

Carrier air conditioner - a/c service

Carrier air conditioner - a/c service

Jim J.

Jim J. Job Checkin

A/C service - GMC air conditioner

A/C service - GMC air conditioner

Jim J.

Jim J. Job Checkin

Air conditioning repair - Trane heat pump

Air conditioning repair - Trane heat pump

Jim J.

Jim J. Job Checkin

Commercial air conditioning service

Commercial air conditioning service

Jim J.

Jim J. Job Checkin

Air conditioning service, Daikin ductless heat pump

Air conditioning service, Daikin ductless heat pump

Jim J.

Jim J. Job Checkin

Air conditioning service - Goodman a/c

Air conditioning service - Goodman a/c

Alfredo V.

Alfredo V. Job Checkin

Performed cooling maintenance on ClimateMaster

Performed cooling maintenance on ClimateMaster

Eli J.

Eli J. Job Checkin

Lennox Air Conditioner Repair

Lennox Air Conditioner Repair

Eli J.

Eli J. Job Checkin

Lennox Air Conditioner Repair

Lennox Air Conditioner Repair

Eli J.

Eli J. Job Checkin

Trane Air Conditioner Repair

Trane Air Conditioner Repair

Eli J.

Eli J. Job Checkin

Geothermal Loop Repair

Geothermal Loop Repair

Eli J.

Eli J. Job Checkin

Amana S Variable Capacity Air Conditioner Installation

Amana S Variable Capacity Air Conditioner Installation

Eli J.

Eli J. Job Checkin

Amana S Series High Efficiency Gas Furnace and Air Conditioner Installation

Amana S Series High Efficiency Gas Furnace and Air Conditioner Installation