Excellent

Josh from Carbondale, IL

Wonderful timely excellent service

Great service!!

Karen from Carbondale, IL

Alfredo was here last year so he arrived within the time I was given and went to work. I did tell him that I would be wanting to purchase a new furnace and air conditioning system. He did measure my units. He worked on both the inside unit as well as the outside unit. He did a great job!!!

Response from Jacobs Air Conditioning & Heating:

Karen, thank you for the great review!! Alfredo is a very efficient technician and we are proud to have him on our team. We are glad to hear that you were pleased with the service he provided. We are preparing your quote and look forward to working with you again in the future!!

Excellent service

Jared from Elkville, IL

Response from Jacobs Air Conditioning & Heating:

"Thank you for your review, Jared! We appreciate your business and look forward to serving you again in the future.

Semi annual service

Michael from Carbondale, IL

Great tech and service

Response from Jacobs Air Conditioning & Heating:

Thank you for your 5-star review! We appreciate your feedback and are committed to providing excellent service.

Amazing service!

Cody from Carbondale, IL

Eli and Jacob’s Heating & Air were great. Very considerate of our home and explained everything so thoroughly. Highly recommend!

Response from Jacobs Air Conditioning & Heating:

Thank you for your kind words! We appreciate your business and are committed to providing excellent service to all of our customers. Stay cool this summer Cody!! :)

Excellent and friendly service

Dan from Carbondale, IL

Alfredo did a great job. Friendly and efficient service and was on time.

Response from Jacobs Air Conditioning & Heating:

Thank you for your kind words, Dan! We appreciate your business and hope you reach out to us again should you need us.

Excellent Service

John from Carbondale, IL

Jim As usual, is a fantastic gentleman!

Response from Jacobs Air Conditioning & Heating:

Thank you John! Jim is most definitely a gentleman and is fantastic at what he does!! We appreciate your business and look forward to serving you again.

Great service

Joe from Carbondale, IL

Came right in and got to work. Friendly and very clear.

Response from Jacobs Air Conditioning & Heating:

Thank you for taking the time to leave us a review Joe! We're glad we could assist you today. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

Highly recommend!!

Anne from Carbondale, IL

Wonderful customer service, amazing workmanship, fantastic technicians

Response from Jacobs Air Conditioning & Heating:

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our company. We strive to provide the highest quality service and workmanship, and it's great to hear that we've exceeded your expectations. Thank you for choosing us, and we look forward to serving you again in the future.

Excellent service by both office staff and Eli.

Joyce from Carbondale, IL

Was so pleased Eli was able to repair AC so quickly as family member has congestive heart failure. Extremely pleased with office staff and repairman. Excellent quality service.

Response from Jacobs Air Conditioning & Heating:

Thank you for your kind words! We're glad we could help your family member in their time of need.

Great service

Gary from Carbondale, IL

Jim did a great job

Response from Jacobs Air Conditioning & Heating:

Thank you for your review, Gary! We're glad to hear that you had a great experience with our service. We appreciate your feedback and will continue to strive to provide the best possible service to all of our customers.

Excellent Service

Thad from Herrin, IL

Called to set a service call appointment, Eli came same day and was able to make repairs to one system same day. Jacobs did a great job, getting the second system repaired in a timely manner. Jacobs Air Conditioning and Heating is a fantastic family owed and operated company. They are very knowledgeable at their trade, very polite and efficient. Great business ethics.

Response from Jacobs Air Conditioning & Heating:

Thank you for your kind words, Thad! We're glad we could help you with your AC and heating needs quickly & efficiently. We appreciate your business, your trust and your honesty :)

Always great service

Andy from Murphysboro, IL

We have known Jim and his family for many years and always enjoy visiting when he comes. Work is excellent and they do a good job keeping the mess to a minimum.

Response from Jacobs Air Conditioning & Heating:

"Thank you for your kind words, Andy! We appreciate your business and look forward to serving & visiting with you again soon. Stay cool this summer :)

Jim was great!

Karla from Carbondale, IL

Jim was prompt and friendly. He did the job well and took the time to answer my many questions.

Response from Jacobs Air Conditioning & Heating:

Hi Karla, thanks for taking the time to leave us a review. It was a pleasure assisting you today!

First Rate

Brian from Carbondale, IL

It was a great experience to work with the people that make up this company. Our installation was done quickly and expertly. We feel that we received quality equipment and service for the price paid.

Response from Jacobs Air Conditioning & Heating:

Hi Brian, Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience working with our team and that you're happy with the quality of the equipment and service we provided. We appreciate your business and hope to continue serving you in the future.