N McRoy Dr
Carbondale, IL 62901
618 529-2989

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Local Reviews
for carbondale, il

Rated 5.0 out of 5 stars based on 451 customer reviews

First Rate

It was a great experience to work with the people that make up this company. Our installation was done quickly and expertly. We feel that we received quality equipment and service for the price paid.


Response from Jacobs Air Conditioning & Heating:

Hi Brian, Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience working with our team and that you're happy with the quality of the equipment and service we provided. We appreciate your business and hope to continue serving you in the future.

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First Rate

Super experience with this company. The technician installed quality equipment quickly and efficiently, doing a great job on all aspects. Unqualified recommendation!


Response from Jacobs Air Conditioning & Heating:

Hi Brian, Thanks so much for the great review! It was a pleasure serving you. We appreciate the opportunity to install your new equipment. Let us know if you need any help in the future, and stay cool this summer!!

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Great service, great technician


Response from Jacobs Air Conditioning & Heating:

Hi Richard, Thank you for your kind words and for taking the time to leave a 5-star review. We appreciate your business and are pleased to hear that you had a great experience with our service and technician.

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Excellent transaction

Excellent overall experience


Response from Jacobs Air Conditioning & Heating:

Mark, thanks for taking the time to leave us a review!! We appreciate your feedback and love to hear about your experience with our company :)

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Professional and courtesy

Eli came out a day early and was very professional and honest Your business card is on our fridge! You’ll be our first call


Response from Jacobs Air Conditioning & Heating:

Thank you Jerry! We are pleased to hear you had a pleasant experience with our company and our technician. We look forward to working with you again should you need us. :)

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Excellent company.

High quality reliable company. They put great attention into details and did a super job.


Response from Jacobs Air Conditioning & Heating:

Ruth, thank you for putting your faith in our company. We are pleased to hear you are a satisfied customer!!

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excellent service

Very Pleasant experience.


Response from Jacobs Air Conditioning & Heating:

Mike & Maureen, thank you for leaving us a review!! :)

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Great service, great company. Thanks!


Response from Jacobs Air Conditioning & Heating:

Thank you Steve! :) Stay cool this summer!!

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Excellent Service

Courteous and Professional! He can service all my products anytime!


Response from Jacobs Air Conditioning & Heating:

John, thank you for taking the time to leave us a review! We appreciate your vote of confidence in our company and technicians :)

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Great service!

Eli did a great job once again, very personable & knowledgable.


Response from Jacobs Air Conditioning & Heating:

Thank you Tyson!

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Great service

I am delighted to give Alfredo an excellent review. He was on time, very tidy (no tracked in mud!), super polite, happy to answer questions, and (so far as I know) an outstanding technician.


Response from Jacobs Air Conditioning & Heating:

David, we are delighted to know that you were satisfied with the service Alfredo performed. We will be sure to pass your review along to him! :)

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Excellent and professional service

The church's journey on replacing the two, 28 year old natural gas powered furnaces was a necessary one. As an whole earth and environmental justice church, it was important that we do the correct thing and reduce our carbon foot print. We contacted three different HVAC companies in the Carbondale IL area. They provided the church with comprenhensive bids for two geothermia, all electric heat pumps and for two air source, all electric heat pumps. Jacobs AC&H bids were the most comprehensive and provided some worked that needed to be done (i.e., adding more intake ventilation into the HVAC system) that was not included by the other estimates. Even with such, their estimate was still the best. Jim and Ely were super to work with and provided quality work. I would recommend that anyone needed a new heat pump system highly consider interacting with Jacobs AC&H. There are the best!


Response from Jacobs Air Conditioning & Heating:

Dale, it was a pleasure working with you. We strive to provide quality service to our customers and are thrilled to hear you are satisfied. Take care and we look forward to working with you again in the future should you need us!! :)

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5 Stars Again!

It is very comforting to know that I can rely on Eli and the team at Jacob's Air Conditioning & Heating to provide prompt and excellent service - especially when the weather is extreme! A problem with our heating system was detected during regular maintenance and Eli found the necessary part and made the repair immediately. Another instance of first-class service.


Response from Jacobs Air Conditioning & Heating:

Stacie, we greatly appreciate your review and confidence in our company!! :)

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Excellent Service!


Response from Jacobs Air Conditioning & Heating:

Thank you for taking the time to leave us a review Mary!!! :)

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Great job, Alfredo!

Very professional and courteous service.


Response from Jacobs Air Conditioning & Heating:

Cathy, thank you for the review!! We are thrilled to hear that you are pleased with the service Alfredo provided you :)

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Job Locations
for carbondale, il

Jim J.

Jim J. Job Checkin

Ecobee smart thermostat

Ecobee smart thermostat

Eli J.

Eli J. Job Checkin

Goodman Air Conditioner Installation

Goodman Air Conditioner Installation

Jim J.

Jim J. Job Checkin

A/C service - mice are not our friends 😔

A/C service - mice are not our friends 😔

Eli J.

Eli J. Job Checkin

Amana Variable Capacity High Efficiency Gas Furnace and Heat Pump System Installation

Amana Variable Capacity High Efficiency Gas Furnace and Heat Pump System Installation

Jim J.

Jim J. Job Checkin

Air conditioning service - Armstrong a/c

Air conditioning service - Armstrong a/c

Jim J.

Jim J. Job Checkin

Amana high efficiency heat pump installation

Amana high efficiency heat pump installation

Alfredo V.

Alfredo V. Job Checkin

Performed cooling maintenance on Daikin

Performed cooling maintenance on Daikin

Alfredo V.

Alfredo V. Job Checkin

Performed cooling maintenance on York unit

Performed cooling maintenance on York unit

Jim J.

Jim J. Job Checkin

Quoting a replacement

Quoting a replacement

Jim J.

Jim J. Job Checkin

Air conditioning repair

Air conditioning repair

Jim J.

Jim J. Job Checkin

New high efficiency Amana heat pump

New high efficiency Amana heat pump

Eli J.

Eli J. Job Checkin

Amana Variable Capacity Heat Pump System Installation

Amana Variable Capacity Heat Pump System Installation

Jim J.

Jim J. Job Checkin

Cooling service - Amana heat pump

Cooling service - Amana heat pump

Alfredo V.

Alfredo V. Job Checkin

Performed cooling maintenance on Goodman unit

Performed cooling maintenance on Goodman unit

Jim J.

Jim J. Job Checkin

Air conditioning repair - Payne a/c

Air conditioning repair - Payne a/c