We love Jacobs the company and the young men who replaced our old system with the new one. The service technician guy, I don’t have good things to say about him. I asked him before he leave I want to ask him a few questions and he just left out my front door as if he didn’t want to answer anything I had to say. I don’t know what he serviced cause he didn’t explain anything to me so he may want to get help with customer service skills. We do love our furnace and the AC unit and would recommend to others
Response from Jacobs Air Conditioning & Heating:
Umon, thank you for taking the time to leave us a review! We are sorry to hear that your experience with our tech wasn't the best. We strive to make all of our customers satisfied and comfortable with the service we provide.
