Excellent Service

Ronald from Southfield, MI

The company communicated every step of the way. It was exactly what they said, no surprises. They was on time, professional and got the job done faster than they said. They were respectful of my property. Wasn't in my way. They took care of business. The quality of work was better than expected. I asked a few questions and they had answers. Not just answers but the correct answers. All around great company. It was a great experience. I would recommend them to other people.

Response from Jacob's Ladder:

Thank you for the review. Your thoroughness is appreciated. Bungalow ductwork jobs require special attention and we are proud to provide you with "Top Rung Service." We are looking forward to our continued working relationship.

Excellent

Stacey from Southfield, MI

Nick was very professional and kept me inform on everything that was and needed to be done

Response from Jacob's Ladder:

Thank you for your review. We appreciate your business s and look forward to working with you again.

Hot water tank install Par Excellence

E. W. from Southfield, MI

The techs were on time, professional and cleaned up when they were done. We would definitely use them again and recommend them to everyone!

Response from Jacob's Ladder:

Thank you for review. We look forward to servicing all your HVAC needs.

Great service. Quick and efficient

Marc from Southfield, MI

Great service

McMillion from Southfield, MI

Very satisfied with my service provided by Jacobs ladder technician. Professional, knowledgeable and on time.

Response from Jacob's Ladder:

Thank you for your review. We looked forward to working with you again.

Christmas went right to work and fixed our problem. He was very personable. We would highly recommend him.

Cyndy from Southfield, MI

Response from Jacob's Ladder:

Thank you for your review. We appreciate your business and value your feedback!

Great service!

Michael from Southfield, MI

Prompt, courtious and neat!

Response from Jacob's Ladder:

Thank you for your review. We are glad to A/C up and running.

Great Service on New Central AC

Neil from Southfield, MI

Aaron and Moe were great. On time, clean, and courteous. They did a phenomenal job with installing our central AC.

Response from Jacob's Ladder:

Thank you for your review. Enjoy your new a/c!

Great service by Nick.

Raheem from Southfield, MI

Nick, the service tech did an excellent job. He was timely, courteous and very knowledgeable. Problem solved and fixed the problem. A+.

Response from Jacob's Ladder:

Thank you for your review. Nick, along with our entire team, strive to get the job done in a prompt and efficient manner!

Great service

Becky from Southfield, MI

Very knowledgeable. Aaron was able to diagnose and repair my unit very efficiently. The price was competitive as well.

Response from Jacob's Ladder:

Thank you for your review. It was a pleasure working with you. We look forward to continue to provide you with "Top rung" service.

He seemed to know what he was doing

Henry from Southfield, MI

Response from Jacob's Ladder:

Thank you for your review. Glad to provide "Top Rung" service.

Great service

Dorothy from Southfield, MI

On time, wore mask ,very professional .

Response from Jacob's Ladder:

Thank you for your review. Our customers safety and concerns are our top priority!

Fast, friendly, affordable -- excellent!

Allison from Southfield, MI

Nick was fantastic! Friendly, helpful, professional, took the time to answer my questions and teach me a little bit about the unit/problem. And a speedy fix to boot! Great experience. Thanks Nick!

Response from Jacob's Ladder:

Thanks for your review. We strive to provide "Top rung service".

Great

Henry from Southfield, MI

Very skilled technician. He was ver professional

Response from Jacob's Ladder:

Thanks for your review. We appreciate him as well.