Joey Bright introduced himself and donned shoe covers. Went to check the thermostats to assure the cooling system was supposed to be running. He then checked the outdoor unit, which had not been operating, and it was running. he then checked the refrigerant pressure and the running capacitor, and both were okay. He inspected the rest of the unit and commented that the fan motor may be suspect, but since everything was running properly, he would get the prepper motor replacement listed on my account so if I needed a new one they could order it right away. Very thorough and with good follow-thru