Our technician replaced our filter and checked our heating and air units. He was very thorough and gave great explanations. We were very pleased!
Overall Experience
Quality
Price
Convenience
Customer stated that furnace was making a loud winding sound and shutting down during ignition cycle. I cycled system in heat and verified sound coming from worn inducer bearings. System gave fault code 42 "Inducer Motor Fault". Determined inducer motor assembly needs replaced. Inspected flu pitch, checked combustion air intake for possible blockages, and condensate trap. Likely caused by power surge that customer experienced the week prior. Priced inducer replacement and due to the age and condition of the system, discussed replace vs repair options with customer as well as surge protector options. Customer opted for repair. I replaced inducer motor assembly with OEM part, cycled system in heat, and found everything to be operating normally at this time. Customer is considering surge protector.
Found condensate pump not functional due to damaged wiring from the surge the customer experienced over the weekend replaced pump with a new condensate pump which I dry tested and filled with water and tested again all operations are normal did not charge service call as we were just out a few days prior.
Found blown transformer and replaced found ecm module completely destroyed attempted to contact carrier regular and emergency line however recieved no response contacting carrier on Monday for pricing and availability. Returned installed ecm module cycled system found bad h.v. fuse and replaced.
Found the furnace had tripped on limit located limit in quiston which was the flame rollout switch which I reset, cycled furnace upon ignition found that flame within the burner box was very erratic and co was very high due to a clogged secondary heat exchanger system is 15 years old due to age and the condition of the system I reccomend replacement
Performed clean and check on gas furnace replaced filter and left one additional filter humidifier was leaking due to the pad needing to be replaced sold customer a new humidifier pad tested and inspected all electrical components and controls cleaned flame sensor and condensate trap removed leaves from burner compartment performed combustion analysis and checked heat rise all operations are normal at this time.
Found the air intake filter with debris cleand filter reset unit all operation are okay at this time
Found unit with the drain line clogged cleared drain line all operations are okay at this
Performed clean and check on ac system checked filter and replaced with a 413 aprilaire checked temp drop tested and inspected all electrical components and controls rinsed and cleaned ac coil all operations are normal at this time. Collected check for payment.
Performed routine winter maintenance on heatpump, propane furnace, humidifier and erv. Checked all operations of equipment and cleaned system. Cleaned erv filters and changed water panel in humidifier. Checked static pressure on system to verify filters are still ok. Everything is working properly at this time. Filters do not need replaced at this time.
Found unit low on charge. located leak and repair connection. recharge unit with 10 lbs of R410A cycled unit all operations are ok.
Customer hearing a chirping noise and believes it's the split system upon arrival noted that chirping sounded like a smoke detector with a low battery customer stated they changed their smoke alarm battery, searched house and found a smoke alarm in a drawer.
Performed diagnostic testing on unit. Found unit had a bad capacitor. Replaced capacitor and checked operation. Everything working properly at this time.