Had our HVAC die at our cabin. James spent 3 to 4 hours in the middle of the night trying to get the 12 year old unit to work. It just came down to him not being able to get the parts anymore, or he would have fixed it. We had guest coming the next day, he was able to make it work temporarily til we could get a new unit in. The quote he sent, I had a builder friend look at, and he said it was a fair price. Unit works great. I can't say enough about how nice, qualified, and honest James is. We had a short in a themostat wire (which was not his fault), and he came out and replaced for no charge. I rental company highly recommends him and now I know why.
