Ryan was great! Very informative, learned a lot! Very nice & friendly. Will definitely use you guys again!
Every seasonal checkup, every time they have come to the house, their service, and their people have been nothing but exceptional.
Great communication, great work, they fit me in sooner than expected as well.
Very polite, professional, introduced himself. Completed the service, asked if any questions and answered respectfully. A great experience
Ryan was the best. We have been in Bella Vista 9 yrs. Wish is would have found about Jim's Old Fashion Heating and AC. years ago we have dealt with other companies and have been disappointed.
Ryan Hamann and another technician came to service my furnace that had just gone out on a cold night. He showed up within 20 mins and was able to fix the furnace and getting working again. Will be using these guys moving forward!
Perhaps the company is stretched a bit thin. When my service needed to be attended to after a recurrence of the original, paid-for problem, I was told the soonest I could expect a service person out to look at the problem was on Monday, (this was on Thursday morning) after the weekend, without heat, to fix what I'd already paid for. Unacceptable. I had to call ANOTHER service and pay them as well to fix the original problem. Of course, I could be seen after hours as long as I paid DOUBLE for the call!
Signed a yearly contract with this company!
Ryan arrived early and patiently waited while I ran home from work. He was energetic and helpful while displaying a lot expertise with HVAC. He got my furnace up and running right before a major cold front all for a quarter of the price that I was quoted by a competing service. Awesome guys, and awesome service, will definitely go back to Jim's again for my HVAC needs.
Assisting customer with thermostat issues after hours.
Thermostat issues on American Standard 14 Seer Silver heat pump system.
Replacing outdoor fan motor on American Standard heat pump system.
Replaced inducer draft motor assembly and flame sensor on Carrier Furnace.
Replacing faulty flame sensor on Lennox furnace.
Replacing inducer motor assembly on 90% furnace.
Heater check up for Trane heat pump system.
Heating check up on Trane heat pump system.
Heating check up on Platinum variable speed American Standard 18 Seer heat pump system.
Heating check up on R22 heat pump system.
Replacing hot surface ignitor in a furnace.