1224 Monticello Rd
Charlottesville, VA 22909
434-295-3121

Local Reviews

Rated 5.0 out of 5 stars based on 35 customer reviews

Fabulous service for a weekend emergency

So kind and responsive as water was gushing into my basement on a Sunday afternoon!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

On time!

They were here exactly at the scheduled appointment time! Wonderful service. Thank you JLK!

  • Overall Experience
  • Quality
  • Price
  • Convenience

JLK to the rescue...again!

I used JLK for over two decades and find the Company to be responsive, excellent work quality, and priced fairly.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome service p

Professional. Informed. Neat .and helpful

  • Overall Experience
  • Quality
  • Price
  • Convenience

Wonderful fast service.

The guys came on time, we’re quick and polite. Happy with the service and pleased it could happen same day as my request.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Fast service!

Called JLK with an emergency on a Sunday evening and they were there within an hour. Their tech was quick to fix the problem and very professional.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Customer Service

Lee and Dee were fantastic, thorough, and very professional. Thank You!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great, friendly service!

Great, friendly and timely service as always!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service.

I’ve used JLK for several years and they have been outstanding. They respond very quickly when I have an emergency situation. An example is when my heat pump failed a few years ago during a heavy snowstorm. They came over that same day to check on it. They are always very prompt, courteous and knowledgeable.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

I have had great service every time Lee and Dee work on my systems. They are on time and keep me updated on the progress.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Fantastic service!

Lee and Dee arrived on time and completed my annual maintenance. They were both very professional and took the time to ask how my unit had been doing and if I had any concerns. They certainly do a great job representing your company.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Professional, personable, knowledgeable

Excellent

  • Overall Experience
  • Quality
  • Price
  • Convenience

super

Showed up quickly and resolved issue promply

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Great job !

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent communication and service!

We had a mysterious leak coming through our garage ceiling. After checking all of our toilets, sinks, dishwasher and ice maker and not finding any signs of leaks, we called JLK. They made time for us the same day and Lee and D came to help us out. After retracing our steps earlier in the day, we decided to open up the garage ceiling. Lee and D did so carefully and sparingly as needed. They followed the dampness of the sheetrock and located the leak in a coupling of old Quest piping. Lee worked in a very tight space to replace the connection with apex and we are all dry again. I was impressed by the communication from the office and that of Lee and D while they were in our home. Their service was excellent. We will use JLK again.


Response from JLK Incorporated:

Thank you Mr. Miles. We appreciate such a detailed 5-Star review! We thank you for your business and look forward to serving you in the future!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

Darnell B.

Darnell B. Job Checkin

Gas study


Darnell B.

Darnell B. Job Checkin

Tankless hot water heater not working


Darnell B.

Darnell B. Job Checkin

Work


Travis  G.

Travis G. Job Checkin

Tub shower tear out/install


Darnell B.

Darnell B. Job Checkin

Heat pump start up


Travis  G.

Travis G. Job Checkin

Plumbing


Lee G.

Lee G. Job Checkin

Heat pump repair service


Lee G.

Lee G. Job Checkin

Toilet repair


Darnell B.

Darnell B. Job Checkin

Pms service


Darnell B.

Darnell B. Job Checkin

Picking up unit parts


Darnell B.

Darnell B. Job Checkin

Shop check in


Lee G.

Lee G. Job Checkin

No heat call


Darnell B.

Darnell B. Job Checkin

Working on gas boiler


Travis  G.

Travis G. Job Checkin

Hvac change out


Darnell B.

Darnell B. Job Checkin

Job Paperwork