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JMS did an amazing job on installing both a new furnace and ac unit. They worked fast and efficiently! They even cleaned up more than expected!! They made this a wonderful experience all the way around!
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It’s always a pleasure to have JMS do a job for me! It always get done right! Thank you for a job well done!
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Everything good except toilet tank handle is hanging in a down position and have to hold handle down for a flush. Seems chain is too long. Is there a way to fix it? My old stopper had a really nice chain; is it still around? Thank you!
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Response from Ascend Mechanical:
hanks for sharing your review with us and the community.
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Response from Ascend Mechanical:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Response from Ascend Mechanical:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Response from Ascend Mechanical:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Response from Ascend Mechanical:
We appreciate your business and the 5-star review!
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Aaron is very professional and knowledgeable. Used covering over his shoes when he entered the house. Did a great job. Office manager set the appointment at 8 AM and he was right on time. JMS is an outstanding company and offers quality service
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Response from Ascend Mechanical:
Thank you so much for taking the time to leave us a 5-star review!
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Response from Ascend Mechanical:
We thank you for sharing your positive experience. It made our day.
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Great experience...very thorough.
Response from Ascend Mechanical:
We are pleased to know your experience with us was a good one!
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Got home from vacation and AC was not working on a holiday weekend. Called Jim, the owner of JMS and said he would send tech that night. I said I could wait til next day(Memorial Day). Aaron service tech called and gave me a time that he would be there. He was right on time and fixed fixed the problem right away. He was very professional and personable. I highly recommend JMS
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Performed tune up on boiler and collected for service call and venter fan.
Client wanted the simple route for a new shut off instead of cutting old one out and replacing . See pictures
Upon arrival had homeowner turn on living room zone only. Went to zone board to verify that the proper damper was opening. The proper damper was receiving the correct voltage and was open. Tested other zones to ensure that they were not receiving voltage and verified that they were not opening. Physically checked all registers that correspond to the living room zone and all had the proper airflow. Physically checked all registers that correspond to the master bedroom and sun room and all of those registers had no detectable airflow. Put my calibrated thermometer next to master bedroom thermostat to ensure that the thermostat did not deviate from the actual temperature. Closed register near main entrance to try to minimize cross over airflow to master bedroom. Would recommend opening once homeowner begins to run the heat. System is in good working order.
Performed precision heat tuneup. System is in good working condition. Filter was replaced at customers expense second filter this year. Filter size 16 x 25 x 4 Honeywell.
Water heater is leaking heavily. Needs replaced
JOB COMPLETED PREVIOUSLY, INVOICE SENT ON 9/5/24 Leak checked all gas fittings from valve to furnace. Found small leak on yellow flex line timing into gasoline going to furnace. Tightened fitting and checked for leaks again. Watched for 10 min. And confirmed that there was no longer a leak. Ran unit and confirmed proper operation before leaving Customer unavailable for signature
JOB COMPLETED 6/29/2022 BUT INVOICE NOT SENT TO CUSTOMER. INVOICE SENT ON 9/5/24 TR Inspected system and found a zone damper likely to be stuck. Could not locate zone damper today. Will need to return Friday with 2 guys to locate zone board and fully diagnose issue.
JOB COMPLETED ON 7/22/2022; INVOICE WAS NOT SENT. INVOICE SENT TO CUSTOMER ON 9/5/2024 Located zone damper and found it to be intermittently sticking. Need to find get back with price and availability of damper
Mini turbo, capacitor. Performed precision AC tuneup on geothermal system after replacing mini turbo capacitor system is in good working condition filter size 14 x 25 x 1 two of them.
Large turbo, capacitor. Perform precision AC tuneup, found that large turbo capacitor was corroded and burnt. Customers would like to replace their AC this fall sometime in September.
Preformed precision AC tuneup. Upon inspection I noticed the outdoor capacitor was running 10% low factory specifications and electrical terminals were corroded and rusty. Customer agreed to replace outdoor capacitor.
Showed customer which damper did not open.
Ceiling ductwork repair. 15 minutes. Performed precision AC tuneup after sealing ductwork unit is in good working condition filter size 20x25x1.
Customer says the furnace is running even though the thermostat isnt set to heat. Diagnosis is a bad thermostat. I unwired the W wire that is for heat on the board and set the thermostat to cool. Customer has an appointment set up for an AC tuneup this upcoming Thursday and we will replace the thermostat under warranty at that point
Found drain line was standing full. Pulled toilet and ran large drain machine. Did not locate blockage. I checked drain line under home and proceeded to check septic tank to find it full. I advised home owner to contact Layman’s to have it pumped out. A full septic can cause back up and plug vents so I advised customer to call us back if problems persist after septic is emptied. Note: toilet in master bath needs a repair flange. I secured tank using wood screw and washer. Customer advised same.