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Tyler was great. Honest and upfront with the repair/replacement options.
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Our furnace was repaired promptly and we have heat again. The young man who did the work was very polite and explained the repairs.
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Had good work ethic and seemed knowledgeable
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super service and friendly technician!!!!
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service technician was very thoughtful and answered all my questions. quick efficient service.
Response from Ascend Mechanical:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
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Caleb always explains what is going to do or what he has done when servicing the furnace. He has been to my house several times and is professional and dependable.
Response from Ascend Mechanical:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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I am always happy with the service I receive. This visit was in line with that. Professional, respectful, knowledgeable service. Thank you!
Response from Ascend Mechanical:
Thank you so much for the amazing review!
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Response from Ascend Mechanical:
Thanks for sharing your review with us and the community.
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Caleb was fantastic. Very professional and knowledgeable.
Response from Ascend Mechanical:
Thank you for sharing your kind words about Caleb with us. We will be sure to let him know what an amazing job he is doing!
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Aaron did a great job and explained what he was doing. Also appreciate that you have your employees wear booties over their shoes
Response from Ascend Mechanical:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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tyler was polite and did a very good job
Response from Ascend Mechanical:
Thank you so much for taking the time to leave us this amazing review!
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Great prompt service!
Response from Ascend Mechanical:
We are pleased to know your experience with us was a good one!
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I performed a precision heat tune-up on the unit in Edgerton, OH. The system is in good working condition. The filter used is a Honeywell 16x25x4. No issues were found during the inspection, and the system is ready for the heating season.
Found bad blower motor in furnace. Office to order. Will install upon arrival.
Filter sold in office 8/1/2022, invoice was not previously sent. Invoice sent for customer records on 9/5/24.
Did a cleaned and tune and checked charge and only thing I seen that needed done was a new 40/5 cap
Performed precision tuneup on ac. Everything looked good except the capacitor was getting very low. Customer agreed to change it out before it became a problem
Found pressure switch from well was shorted out. I found the breaker was tripped. I replaced switch and reset breaker. I had to turn off main power in order to kill power and when I did I found the main 100 amp breaker was shorted out and found the bar was melted. Customer will need new sub panel. She accepted quote for replacement. Customer is without water and will need panel replacement asap.
Performed ac tune-up. Found unit low on r410a. Put in 12oz of r410a. Verified proper operation.
Performed ac tune-up on geo. Changed tstat due to malfunction. Verified proper operation of new tstat and ac. Showed customer inside of geo, customer wants price for I-wave.
Found unit low on r22 and condensate drain plugged
Ac unit was not running, I found that a fuse from the disconnect on the house by the meter was bad. When I changed it out the unit started up and ran as it should
When I got here the compressor wasn’t running but fan was. Customer stated their house was stuck by lightning. I checked capacitor and found it was bad. When I changed it out the ran unit ran as it should
Toilet fills slowly. Customer plans on remodeling the bathroom and would like to wait to decide is she wants a new toilet or to rebuild tank of current one. There was lots of hair in the shower drain causing it to drain slow, once I cleared it the drain worked as it should
When I got here the compressor wasn’t running. After checking the capacitor I found it was bad. I changed it out with a new one and the unit started operating properly
Identified a weak capacitor during AC inspection. Replaced it with a new 45+5 MFD dual run capacitor. Tested the system to ensure proper operation, verifying correct startup and cooling efficiency. This replacement restores optimal AC performance and prevents future malfunctions. Regular inspections are recommended to maintain system reliability.
