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Yang is amazing! He is always incredibly thorough and informative
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Had a leak, called Keil, and they came the same day to resolve the issue. John was nice to answer all my layman’s questions.
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Professional service from office staff and technician
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No complaints with the scheduling of my service. However, Keil was not going to honor the last year of my 10 year warrenty on an A/C unit purchased from them. The compressor has been nothing but trouble for almost the entire period with a leak which they have tested and not found w/o me spending yet even more money to repair THEIR product. My service guy went to the mat for me since the cost of leakage test, coolant & an attempt to charge me for service were completely unfair. You can read between the lines on why that would happen. I hope his job is safe. I still have a leaking compressor unit and will unfortunately need coolant at least annually.
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Very professional through the installation.
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Mr. Yang is incredibly thorough and efficient and is extremely detailed. I request him for every service and am happy to wait a month just to ensure that he is my service man. He is simply the BEST!
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Hunter was professional, personable and courteous. He explained what he was going to do and thoroughly explained exception conditions requiring my attention.
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Hunter & John did a great job. They were also very friendly and informed me of all I needed to know.
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Tech person is very knowledgeable, polite and explains in detail what was done
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Impressive services from both technician and office staff
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Ac and heat maintenance
