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Overall Experience
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Overall Experience
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Cole was very courteous and explained everything he did very clearly.
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Jonathon was on time and provided excellent service and advice. He is very knowledgeable and experienced. He explained everything as he went along. AAA++++
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My Keil tech Ever arrived well within the scheduled time window. He was professional, knowledgeable and available to answer any questions I had. He was excellent!
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We were very pleased with our technician. He was very knowledgeable and showed us that our filter was too high of a MERV rating and it tripped the switch on the furnace. We did not know there was such a feature.
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I understand inflation, but the steadily rising yearly cost for this 25/30 minute service is exorbitant (thank God no boiler parts needed to be replaced this year). Increased charges are quite high; especially for customers on fixed incomes.
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Cole handled season prep promptly and explained his actions along the way. Also helped with understanding of a new thermostat.
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PERFORMED HEAT MAINTENANCE ON A TRANE FURNACE AND NAVIEN TANKLESS WATER HEATER
PERFORMED 2 HEAT MAINTENANCES ON GOODMAN AND LENNOX FURNACES
PERFORMED HEAT MAINTENANCE ON A NAVIEN COMBI BOILER