I felt like the technician guinely cared about me and my family
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Technician was very professional and efficient. She explained the status of the AC system very well.
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Justin was very personable and went about the job at hand with knowledge and expertise.
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Same day response. Courteous and knowledgeable technician. Helpful, pleasant staff.
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I would highly recommend. Mike did a great job, customer friendly, and completed in an efficient timely manner.
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It is with great gratitude that I state this is the fastest most efficient and respectable business in the industry. Never have we received service that were promised by the company name and initial fee, that not only met yet exceeded our expectations beyond human comprehension! Gret work keep making it greater Sir we ask for cards and will refer all of our congregations needs to your company. GOD Bless proud to use an All American company.
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Had no idea how fabulous this company is. We called the right Heating & Air Co.
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143979 I was not able to complete replacement of out of warranty part -no answer on call ahead. No answer on arrival. Left sorry we missed you note on door asking customer to call in and reschedule.
I completed a quote for a half install of a Five Star 13 SEER Air Conditioner System included in the price is a 10 year warranty on parts and 1 Year warranty on labor also included in the price is a 1 year service maintenance agreement
I arrived to do a pre season tune up I found Thermostat Operation (Raise Temp 5 deg, check & clear faults)- upstairs not cooling well, explained to the customer that it may be a duct work issue but we will check for proper functioning of the ac system. all operating normally at this time
I arrived to do a MISCELLANEOUS install Furnace is a Bryant with 4 wire plug on board. I Had to rewire as regular furnace to install stat. Ran system through both heating and cooling modes prior to departure. System operational upon departure.
I completed A diagnostic service call Customer stated AC system stopped working while they were away from home. I checked filter and verified the air handler blower turned on. At outside coil I found a mouse nest inside behind the plate where contactor resides. the Mouse chewed up one of the Wires going to the contactor. I repaired wire to the contactor. I also cleaned out contactor area and checked capacitor. Capacitor was 45/5, Actual readings was 44.7 and a 4.56. I verified the contactor functionality which seemed acceptable in spite of a mouse being in there. I also checked refrigerant levels which indicated a low charge. I Discussed options with the customer however the customer decided not to do anything at this time. Customer signed up for a SMA agreement therefore I waived the diagnostic fee. System was operating upon text departure.
I arrived to do a diagnostic service call the system is bypassing the board so if ac is on and fan is on auto furnace does not come on. I found system to be low on charge by about a pound and filter was extremely dirty possible leak but I'm unsure. I Discussed option with customer and Customer is going to have his usual hvac company come out for installation purpose
# 143099 I completed a full install of a 96% gas furnace and ac included in the price is a 1 year free service maintenance agreement also included is a 10 warranty on parts and 1 year warranty on labor
I completed replacement of an out of warranty part I replaced the oem direct blower motor with capacitor on a carrier air conditioner. system operating normally at this time
I arrived to do a diagnostic service call Customer had complaints about water leaking from ceiling due to the hvac equipment. This wasnt due to the hvac equipment this was due to the handmade chimney for the hot water heater. I Temporarily tapped holes in the hand made chimney customer is gonna call a general contractor to take care of the issue. no photos because no work was done to unit
I arrived to do a diagnostic service call Customer had complaints about water leaking from ceiling due to the hvac equipment. This wasnt due to the hvac equipment this was due to the handmade chimney for the hot water heater. I Temporarily tapped holes in the hand made chimney customer is gonna call a general contractor to take care of the issue. no photos because no work was done to unit
I completed a diagnostic service call on a ducane air conditioner upon my arrival I found the system not cooling I found the unit was low on R-22 I gave customer pricing on repair she declined all work will call us back later with her decision.
I completed a diagnostic service call on a comfortmaker air conditioner I Inspection capacitor entirely. I Replaced blower capacitor. I Found system low on refrigerant. I Informed customer that there was likely a week customer opted to add easy seal. I Added 1 lb of r-22 refrigerant to acquire desired superheat. At time of departure system operational with a delta of 17 degrees.
upon my arrival to do a diagnostic service call on a air conditioner tenant advised me that system was running intermittently. I Checked condensate drain and found partially plugged. This was causing the float switch to cut power to the furnace. I Blew out condensate drain and restarted furnace. I Allowed it to run approximately 15 to 20 minutes with no further issues. This was our install. I'm Not charging for diagnostic. At time of my departure system operational.
I completed a diagnostic call on a trane air conditioner upon my arrival customer advised me that suction line had been freezing. He had just changed the filter yesterday. Had a low suction pressure and a low superheat. I Found evap coil completely coated with particle build up restricting air flow through the coil. I Advised customer that we would have to schedule to return and pull the coil to clean it. Gave customer pricing, at this time customer wishes to hold off on having it cleaned. At time of departure system operational but suction line beginning to freeze.
#143711 I gave an estimate to install a Five Star Electric Furnace included in the estimate is 1 year free service maintenance agreement 10 year warranty on parts and 1 year warranty on labor