Installers were great, and they had to work around a problem child of a home set up. I am thankful I chose Krane and the installers made solutions happen instead of bringing me problems when they arose arose. Thank you for taking on my challenge, and my hats off to you guys.
Extremely responsive and knowledgeable about the issue we had with our furnace. Had everything fixed quickly and professionally.
The Customer is King at Krane Heating and Cooling! Charley and Mike did an excellent job mating my new furnace to my existing equipment. I was not happy I need a new furnace; but I have always been happy with Krane. They go above and beyond with great service every time. The new furnace is very comfortable, the price was good. I will not hesitate to call them again.
My furnace died on the coldest day this season, a Sunday. Krane was there at 7:30 am on Monday and had new furnace up and running by 1.
My service call conversation with Liz was professional and courteous. Harold, the service technician, identified the problem immediately and made a quick repair. I have no complaints.
I would recommend your company to anyone.
Bob took a much longer time to do the work than I expected. He was all by himself for the bulk of the work. Not his fault. You didn't send the person who gave me the original quote. I would have preferred that you scheduled the work to be done by the person who quoted but said you would call and make the appointment, which you did but didn't confirm person to do the work.
Installed a 4 ton, 19 seer, Bryant evolution, air conditioner
Installed a 80,000 btu 96% eff 2 stage Bryant furnace
Installed a hundred thousand BTU Bryant high efficient furnace
Installed in 80,000 BTU Bryant evolution furnace
Installed an 80000 BTU Bryant high efficient furnace