Charlie Was able to get my ac up and running after waiting a week for centerpoint energy to come out. With family and my 96 year old mother at my house I did not want to put her thru another sweltering night. I’m very appreciative of the quick response and service, thank you!
Response from LaSalle Heating and Air Conditioning Inc:
Thank you for the positive feedback Jann. I am happy to hear you and your family were able to get some relief from the hot and humid temps after Charlie stopped by.
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Max was great. Received a text shortly before arriving with a picture. After doing some troubleshooting, Max found a shorted wire and was able to correct the issue to get some much needed AC! Would surely recommend Max and LaSalle to others.
Response from LaSalle Heating and Air Conditioning Inc:
Chris, I am happy you were able to enjoy the cool air conditioning after Max was out. We are truly grateful for your business, as well as future recommendations.
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Technician, Charlie, was very nice and did a thorough job as well as explained everything for me. Notifications of appointment, arrival and even a picture of technician ahead of arrival was top-notch. Highly recommend!
Response from LaSalle Heating and Air Conditioning Inc:
Thank you for the feedback Sandy.
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Hottest weekend of the year and of course, our AC went out last night. Charlie came out this morning and after a few tests, he figured out the problem and fixed it. Thanks for the prompt and friendly service!!
Response from LaSalle Heating and Air Conditioning Inc:
No problem Jason, that's what we are here for :) Hope you enjoyed the holiday weekend.
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From the initial call to La Salle to the time the service tech (Max) left, my experience was refreshingly wonderful. La Salle seems obsessed with customer service. They even text and email you the reminder of the appt and even the service tech’s photo and credentials! Max was very professional, thorough and went above and beyond expectations. Also, the charge was very reasonable, La Salle is my new HVAC company. Robb B. Savage, MN
Response from LaSalle Heating and Air Conditioning Inc:
Thank you Robb. This makes me really happy to hear. We are proud to have you as a new loyal customer! Thank you again!
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Response from LaSalle Heating and Air Conditioning Inc:
Thank you Jim.
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He was very professional and nice explained things well.
Response from LaSalle Heating and Air Conditioning Inc:
Thank you Amy! Give us a call again if the need arises.
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Very helpful. Great work.
Response from LaSalle Heating and Air Conditioning Inc:
Thanks Dan - we appreciate your feedback!
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Thank you for dropping off my filter purchase while you were in the area :)
Response from LaSalle Heating and Air Conditioning Inc:
No Problem Maribeth! We were driving right by your location so it only made sense!
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Response from LaSalle Heating and Air Conditioning Inc:
Thanks Boris. Call us again if you ever need our services.
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Found fan motor and compressor to not be running when I arrived. Found mouse nest in control panel of condensing unit. Cleared mouse nest out. Found capacitor to be bad. Replaced capacitor and fixed some chewed wires. Found condenser coil to be restricted with cotton causing poor airflow through condenser. Cleaned condenser coil. Checked refrigerant levels, refrigerant checked out good. Recommend keeping air filter and condensing unit coil clean.
Found compressor and fan not running when I arrived. Found capacitor to be bad. Replaced capacitor and all components turned on and were functioning. Checked refrigerant levels, refrigerant checked out good. Recommend keeping air filter and condensing unit coil clean.
Found wire to be burnt going from contactor to capacitor. Fixed wire and reset breaker and unit turned on. Condenser coil was restricting air entering condenser. Cleaned condenser coil. Found system low on refrigerant. Recharged system with refrigerant. Took amp readings of unit for 5 minutes and unit consistently held 8.2 amps. Unit is from 1991. Recommend replacing a/c system soon.
Found air filter to be getting restricted. Removed air filter to test system. Found volume dampers to be mostly closed on one run and 2 other dampers half closed. Opened up all volume dampers. Found condenser coil to be very restricted causing poor airflow through condenser. Cleaned condenser coil. Found system low on refrigerant, recharged system. Recommend keeping air filter clean and condensing unit coil clean.
Found air conditioner dual run capacitor failing -Replaced dual run capacitor condensing coil was extremely dirty -cleaned coil checked refrigerant levels Recommend keeping air conditioner clean we offer a maintenance package that would include coil cleaning once a year.
Performed a/c membership visit. Found a/c to be working when I arrived. Condenser coil was very restricted with cotton causing poor airflow through condenser. Cleaned condenser coil with water and chemicals. Turned system back on and checked electrical components, checked amp draws of compressor and fan motor, checked refrigerant levels, checked air temp entering vs leaving condenser. Everything checked out good. A/C system is 22 years old. Compressor is getting weak in unit but is still functioning. Recommend replacing system soon. Recommend keeping air filter and condenser coil clean.
Found capacitor bad Replaced capacitor Found low on refrigerant Charged system
Found fan and compressor to not be running when I arrived. Found capacitor to be bad. Replaced capacitor and all components turned on and were functioning well. Cleaned condensing unit. Checked refrigerant levels, refrigerant checked out good. Recommend keeping air filter clean and condensing unit clean.
Found system to be low on refrigerant. Recharged system with 2 lbs R22. Cleaned condenser coil. Recommend keeping air filter and condensing unit coil clean.
Found humidifier to have water running through it non stop. Found water solenoid to be stuck open. Shut off water supply. Water panel was heavily corroded causing water to leak out of humidifier. Existing humidifier needs new water panel and water solenoid. Recommend replacing humidifier for Aprilaire 600A.
Found compressor and fan not running in condensing unit when I arrived. Found capacitor to be bad. Replaced capacitor and all components turned on. Found air filter to be slightly dirty but causing air restriction going through furnace. Recommend using less restrictive air filter and changing more frequently. Found condenser coil to be restricted causing poor airflow through condenser. Cleaned condenser coil. Checked refrigerant levels and refrigerant looked. Recommend keeping air filter and condensing unit coil clean.
Found low voltage wire to condensing unit broken Switched white wire with green wire to make system work Low voltage wire to condensing unit should be replaced to avoid this happening again Both furnace and air conditioner are old. Customer should start planning on replacing unit
Performed furnace tune up. Furnace turned on and was working. Found air filter to be slightly dirty. Replaced air filter. Recommend using less restrictive air filter and changing once a month. Performed combustion analysis on furnace, furnace passed in all fields. Checked furnace safeties, temp rise, checked flame sensor. Burner compartment is in good condition. Everything checked out good. Furnace is 22 years old. Recommend installing good working CO detectors throughout house. Furnace is passed life expectancy but is still operating safety at this time. Performed A/C tune up. Found a/c to turn on and be working. Hooked up gauges to unit and found low airflow for evap coil. Removed air filter and opened up some vents to get more airflow. Found head pressure to be very high. Cleaned condenser coil with water and chemicals to reduce head pressure. After cleaning coil found system to be low on refrigerant. Recharged system. A/C is functioning but compressor is getting weak and unit is pa
Found mouse chewed through compressor wire not allowing compressor to turn on. Fixed wires and ran unit. Checked refrigerent levels and refrigerent was good. Found volume damper in ductwork to be closed. Opened volume damper. Unit is getting to life expectancy but is still functioning. Recomend keeping air filter clean