This is the second time Phil has been the LBA technician to take care of our plumbing needs. He doesn’t disappoint! He is a polite, considerate individual who explains what he sees for a solution but also gives choices if appropriate. When finished he has you look at his work and makes sure you are satisfied. He was mentoring a fellow employee today and overhearing part of their conversation I can assure you he had that same polite, caring attitude with that person. Way to go LBA - your techs rock!!
