Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The 2 techs that performed the work in my home were respectful and kept me informed of the process along the way. They did a great job and are good representatives of the company.
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With some kickback I did get a service person here same night. I had no heat. Chase was responsive and here within the hour. He was open about a recurring problem, just happened to have to right part in his truck and I have heat again. Tried to explain all the business changes that had just occurred that I knew nothing about. Would have been nice to have some notice but that is not his responsibility. I can see why some have been upset. Very thankful for Chase.
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Overall Experience
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He did great job, was very thorough, he explained the problem I was having, and chatted about long term preventative measures,I should consider.
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This service was for a bid only. No repair work was performed. The price on the bid seems very high. Still shopping.
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Dre came to give me a quote on air duct cleaning. He was polite, professional and explained the service clearly. I very much appreciated him.
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Fabian was great, explained what the issue was and went to work to fix the issue. Provided pictures on his finished work.
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As a business owner It’s been a relief knowing they are on top of my maintenance, with no thought from me. They are always very nice and professional. I’m glad I chose them for my HVAC provider !!
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Arrived to do a performance maintenance. Verified temperature split in heat pump mode. Switched over to gas heat. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found heavy dust buildup on the blower wheel. Checked systems heat exchanger to ensure proper venting of flue gas. Found dust on the heat exchanger from the blower wheel. Verified operation of the humidifier.
Excavating under patio homeowner will have patio removed to where all we need to do is dig. We will ensure on where the blockage is and repair that section of pipe. Homeowner will have a up to 10 feet. The customer reported that one side of the house was backing up and producing gurgling noises for approximately two days. We began our inspection to determine the cause of the backup and constant gurgling. The main stack was located, and the mainline sewer was checked and found to be clear. We then inspected the downstairs bathroom to determine if a sewage pump was present and found the sewage pump located behind the toilet. We removed the toilet and accessed the pump by removing the rear wall access panel. The sewage pump was operational; however, the discharge line appeared to be clogged. A camera inspection was performed through the discharge line, revealing a complete stoppage under the deck. The line was full of water, and the exact cause could not be determined at that time. We pro
Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and flame sensor circuitry. • Checked venting system for proper draft, secure connections, and obstruction-free flue path. • Tested carbon monoxide levels at the supply, return, and flue to ensure safe operation. Burner & Combustion System • Cleaned burner assembly and verified proper ignition and flame stability. • Cleaned and tested flame sensor for accurate microamp readings. • Inspected igniter for wear, resistance, and proper operation. • Checked gas valve operation and confirmed proper inlet and manifold gas pressures. • Performed full combustion analysis and verified CO, O₂, excess air, and stack temperature are within manufac
Install new York Full System Furnace Model-Y81E060A12SMPS1, AC Unit Model-YC330E2S11, Evap Coil Model-37P145UPCR Equipment Warranty 10 Year Labor / 10 Year Parts AHRI-217543386
Completed heating maintenance and inspection. I checked amp draws and tested components. I checked wiring connections and temp splits. I tested the airflow pressure. I changed our air filter with customer provided filter. I checked condenser coil cleanliness as well as blower cleanliness. I wiped down indoor and outdoor units Getting rid of the cobwebs in the control area of the outdoor unit as well. Heat pump and air handler are running within manufacture specifications at departure.
Arrived for furnace check today. Static pressure is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is in range. There is a good temperature rise. Filter and humidifier pad are good. I got the water sensor connected back. System is running at departure. Thanks for choosing LBA.
Arrived to do a performance maintenance. Verified temperature split in heat pump mode. Switched over to gas heat. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found heavy dust buildup on the blower wheel. Checked systems heat exchanger to ensure proper venting of flue gas. Found dust on the heat exchanger from the blower wheel. Verified operation of the humidifier. Spoke with homeowner about system set up for a blower cleaning and duct cleaning on February 13th. Furnace and humidifier are operational at this time.
Went for a warranty call for loud sound on system. Did change filter and open bathroom vents. Master bedroom is half opened to help other room. Did adjust speeds as well. System is up and running before departure. Thank you for choosing LBA services.
Customer called in about kitchen drain backing up. Gave pricing to augur kitchen drain and custimee accepted. Kitchen drain is going to outside of the home and ties back into septic tank. Augured kitchen drain line. Cable did get stuck at two points. Once approx 5ft in and again at approx 25ft out. Did get cable unstuck. Ran water and water stared draining again.
Arrived for no heat call. Found thermostat batteries were bad and some wiring came loose. Fixed that and furnace started up. I did a check on system and found it to be very dirty. My supervisor came out to discuss best solutions with you. Thanks for choosing LBA.
Completed furnace, maintenance and inspection. I tested components and amp draws. I checked airflow and temp splits. I cleaned flame sensor and wiped down furnace. I supplied a new box of electrostatic air filters. Humidifier was not operating properly when I arrived. I was able to unclog the solenoid valve, remove the water resistor, and turn down the water pressure to the humidifier so that way the humidifier operates properly. Furnace and humidifier are operating within manufacture specifications at departure.
