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Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
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Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
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Patrick is fantastic! He took the time to listen to our concerns and was patient in explaining what we had going on. A+ all the way!
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The team was super nice, polite, kept the workspace clean, etc.
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Chase Poort is an asset to LBA, he was personable, informative and very efficient.
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Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
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Johann was courteous professional and communicated with me about the problem I was having with the system and a fix! He was efficient and thorough
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Saddle valve on the humidifier was clogged. I was able to get it unclogged and we had proper water flow through the humidifier. Instead of charging for repairs today customer opted to activate club membership. System is working properly at departure.
Customer called in needing sump pump battery looked at. Upon arrival, customer already replaced his failed battery. Customer installed new maintenance free battery. Customer didn’t switch over on the computer from maintenance to maintenance free battery. Once I did that, computer no longer beeping. Customer decided to renew his membership. Office will call customer to schedule tune up for his hvac system. Did inform customer if computer starts beeping again may need to replace battery with an OEM battery.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I checked air pressure and temp splits. I tested components and amp draws. I performed three safety checks on the furnace. While checking out the inducer motor, I noticed that the inducer motor is over amping. The numbers I received while performing the safety checks were on the fringe of being outside of manufacture specs. I performed a visual safety check and found that the AC coil had been dripping onto the heat exchanger for the past six years. This has caused more damage to the heat exchanger than what is normal. There are a couple spots that look like holes in the heat exchanger. I brought out my supervisor to provide a second set of eyes. Supervisor is handling repair options for this visit. Furnace is running at departure.
Went for a tuen up call today for heat. Checked amperage for blower motor is passing. Inducer on furnace is failing past max rating. As well inducer motor on system is leaking.. Did a combustion test is within range but at start up does have a high reading. Inspected heat exchanger does have rust point and secondary is leaking. Will recommend for both to be replaced. Checked temp split and is passing for specifications on furnace. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Customer called in about water only getting mild warm. Upon arrival saw that water heaters are plumbed in in a series. The secondary water heater is down. Primary water heater only 6 years old. Due to how water heaters are plumbed in, secondary water heater water is cold and only gets fed hot water from primary water heater. Will need to replace water heater or remove from the system. Gave customer options and customer opted to go ahead and get water heater replaced along with new expansion tank and prv. Customer would also like water heaters to be plumbed in parallel so both heaters are being used at the same time. Will return tomorrow morning to install.
Upon arrival at the customer’s home, we were informed of a leakage issue on the downstairs drainage pipe, along with several additional plumbing concerns the customer wanted addressed. We first proceeded downstairs to assess the reported leak and found that the drainage pipe was completely cracked, which is the source of the leakage. We then inspected the upstairs bathrooms, where the customer reported leaks around both toilets. After further investigation, we discovered that both toilet flanges were completely cracked, contributing to the leaking issues. Additionally, the customer reported a problem with the emergency shut-off valve. Upon inspection, we found that the valve was leaking and not fully shutting off as intended.
Whole home duct cleaning and blower wheel cleaning sold for 2/20/26
