Chase was so informative and did a great job explaining our situation to me. He arrived on time and provided great service. I will definitely request him in the future.
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I had plumbing evaluation. He shared the recommendations and replaced Pressure Valve Regulator that I suspected was bad. Quick service. Appreciated his recommendations. Would definitely recommend.
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The 2 techs that performed the work in my home were respectful and kept me informed of the process along the way. They did a great job and are good representatives of the company.
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With some kickback I did get a service person here same night. I had no heat. Chase was responsive and here within the hour. He was open about a recurring problem, just happened to have to right part in his truck and I have heat again. Tried to explain all the business changes that had just occurred that I knew nothing about. Would have been nice to have some notice but that is not his responsibility. I can see why some have been upset. Very thankful for Chase.
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He did great job, was very thorough, he explained the problem I was having, and chatted about long term preventative measures,I should consider.
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This service was for a bid only. No repair work was performed. The price on the bid seems very high. Still shopping.
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Dre came to give me a quote on air duct cleaning. He was polite, professional and explained the service clearly. I very much appreciated him.
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When I arrived, I turned the AC on at the thermostat however the AC did not kick on to run. I connected to the system through an app on my phone and found that the AC unit was not communicating with the furnace. I then went outside and saw an error code on the AC. The error code stated that the AC was low on refrigerant. I went ahead and restarted the system, and then the AC came on and was running, so I checked refrigerant pressures. The temperature outside is too cold to properly check refrigerant however I am able to get a good idea on refrigerant levels. Refrigerant pressure check shows that the unit should be OK on refrigerant. The communication error is normally the control board on the outside unit. Since the furnace works perfectly fine and is connecting properly through the app. I diagnosed that the outside unit control board needs replaced. I talked with customer about options with that. Customer would like to talk with spouse before making any decisions.
Dispatched to replace humidifier solenoid and remove saddle valve to add an add a line 1/4 turn shutoff. Will reach out Monday to schedule for the duct cleaning and whole home purifier (UV Bulb). Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Customer called in about RO faucet leaking. Upon arrival, found it to be leaking from where the set screw should be located. Checked warranty information and faucet is under warranty through us. Customer also hasn’t replaced filters for his RO system when it was installed. Customer signed off on RO filter replacements. Will order both faucet and filters at the same time and contact customer once we have both parts and schedule with customer.
Arrived for furnace check today. Static pressure is ok. Heat exchanger looks good. Carbon monoxide test was 0ppm. There is a good temperature rise. All electrical is in range. Filter is good. I fixed the door latch. System is running at departure. Thanks for choosing LBA.
Went for a maintenance call today for heat. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing for specifications. Cleaned flame sensor and pressure switch hose. Inducer and blower motor are passing for specifications. Inducer capacitor is out of spec is still running but would recommend to have replaced. As well for water panel on humidifier. Did replace capacitor and water panel with customer approval. System is up and running before departure. Thank you for choosing LBA services-Johann
Returned to install backwater valve for basement sink. Checked for leaks and no leaks detected.
Dispatched for a thermostat not operating properly after the homeowner replaced the batteries. Upon arrival, a full inspection of the thermostat and related low-voltage control wiring was performed to ensure proper system communication. Testing confirmed the thermostat had failed internally and was no longer sending a reliable call for heating and cooling. Replacement options were reviewed with the homeowner, and approval was given to replace the faulty thermostat. The new thermostat was installed, programmed, and tested. System operation was verified in both heating and cooling modes, and proper response and temperature control were confirmed. The system was operating normally at the time of departure. Thank you for choosing LBA Services. We truly appreciate your business and the opportunity to take care of your home. If you were satisfied with today’s service, a 5-star review would be greatly appreciated. Calvin Willette Lead Technician LBA Services
When I arrived, the furnace ran for about 20 minutes and then overheated and shut down. After you’re looking system over, I was able to trim down the furnace so that way it would not overheat. All components and amp draws are within manufacturer specifications. No issues with the system at departure.
This task will be unclogging the shower drain to remove any debri.
