With some kickback I did get a service person here same night. I had no heat. Chase was responsive and here within the hour. He was open about a recurring problem, just happened to have to right part in his truck and I have heat again. Tried to explain all the business changes that had just occurred that I knew nothing about. Would have been nice to have some notice but that is not his responsibility. I can see why some have been upset. Very thankful for Chase.
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He did great job, was very thorough, he explained the problem I was having, and chatted about long term preventative measures,I should consider.
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This service was for a bid only. No repair work was performed. The price on the bid seems very high. Still shopping.
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Dre came to give me a quote on air duct cleaning. He was polite, professional and explained the service clearly. I very much appreciated him.
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Fabian was great, explained what the issue was and went to work to fix the issue. Provided pictures on his finished work.
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As a business owner It’s been a relief knowing they are on top of my maintenance, with no thought from me. They are always very nice and professional. I’m glad I chose them for my HVAC provider !!
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Fabian is great. I hope he comes to my house every time I call LBA.
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Chase did a great job and helped us solve our air quality issue.
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This task will be pulling the toilet and resetting the toilet
Dispatched for a no-heat concern and to provide a second opinion on the existing furnace. Upon arrival, the system was operating and producing heat. A complete and thorough inspection of the furnace, heat exchanger, and all safety components was performed. During the inspection, it was discovered that the rollout safety switch had failed and had been bypassed by a previous service company, which is a serious safety violation. Further inspection of the burner compartment and combustion chambers revealed conditions contributing to improper flame rollout. While diagnosing the system, elevated levels of carbon monoxide were detected in the supply air, most notably when the inducer motor shut down. This indicates unsafe combustion conditions and presents a potential health and safety risk to the occupants of the home. Due to the compromised safety controls, flame rollout condition, and carbon monoxide spike, the furnace was determined to be unsafe to operate. For homeowner safety, the ga
Went over options for system replacement, customers want to take a few days to make a decision
Follow up for humidifier. Emailed and texted estimates for all levels of humidifiers and also to repair the current bypass. When ready to move forward sign in the text message or email and we will reach out to schedule for installation.
Inspected humidifier no leaks or smells coming into the supply trunk. Inspected coil no leaks or blockage that would cause the smell into laundry room. Vent is cleaning going into the laundry room. Water drain coming from furnace is clean. HVAC side has no issues and is safe to operate. Thank you for choosing LBA service-Johann
Customer called in about having a minor leak by water heater. Upon arrival, found a little water puddle underneath T&P drip tube. Checked inside the insulation of where leak is and it’s dry. Checked drips tube snd drip tub has moisture. T&P valve is leaking from water heater. Checked expansion tank and tank is full of water. This indicates that expansion tank has failed. Checked water pressure and water pressure is at 60psi. Pressure should be between 60-80psi. Educated customer on how each component works on water heater. Due to expansion tank failing, pressure building up inside water heater caused T&P to pop and relief built up pressure in system. Recommended we replace expansion tank and T&P valve as well. Gave customer options and customer opted to go with expansion tank and T&P valve replacement. Went ahead and replaced both components. Noticed lot of calcium build up and showed it to customer. Went ahead and did a courtesy water heater flush for customer to help get rid of as mu
Went over duct renovation options as well as repair/replacement options for furnace .
Arrived to remedy a system that’s is not consistently heating longer heating. Upon arrival spoke with homeowner about the system and the seemingly consistent issues with the system. Started diagnostic on the system. Found that one of the breakers for the air handler was tripped as well as the breaker for the outside unit and the water heater. Reset these breakers and started system up. System started heating like normal. Tried testing individual components checking for things out of manufacturers specifications. Was unable to find any issue inside the air handler. Went to the breaker panel and found that the air handler breakers were wired into the air handler backwards. This meant that the heat kit was running on a smaller breaker meant for the furnace control board and system fan. The heat kit requires much more power than this breaker is rated to handle. Made the necessary adjustments to the systems wiring. System is functioning properly at this time.
Customer called in needing kitchen drain line augured. Upon arrival, both sides of the drain are backing up. Line is PVC. Gave customer pricing to augur kitchen drain line. Customer agreed to pricing. Augured kitchen drain line multiply times and after couple of hours of auguring, informed customer that kitchen drain line needs jetted. A lot of sludge build up in kitchen line. Referred customer to a couple of local companies that have jetters that are designed for kitchen drain lines.
Found a burnt contactor in the air handler. I replaced contactor under warranty and replaced wiring to the contactor. I installed a new three amp fuse and system is good to go at departure.
Pressure switch was stuck closed when I arrived. I blew out the air tubes and tested pressure switch. After doing that the furnace ran for 15 minutes and then I made the furnace restart three more times. Furnace operated without issue. Furnace is 18 years old and the blower sounds like it’s about to give out. After talking with customer, they are looking to have some extra ductwork done and so I mentioned possibly doing a bundle deal with the furnace as well. Customer would like to see all options before deciding what to do.
