Overall Experience
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Noah fulfilled all tasks to finish the job in a timely manner. He is personable, efficient and a hard worker. The only negative was that Noah was so backlogged that I had to wait a long time for him to arrive but I do not blame him for that. Perhaps he is so thorough and careful that he takes a bit more time than others.
Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Very nice honest and not aggressive to sell a new unit.
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Price
Convenience
I waited all day for the techcian and this is the third appointment after the first two were cancelled. this is not the tech's fault; it is LBAs and that is why the stars are recudec.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great customer service! Andrew answered questions that I had regarding some concerns. Well ask for Andrew for any further issues regarding furnace.
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Convenience
Austin was very pleasant and provided excellent service when really needed the day after Thanksgiving when were concerned how long it may take to get a technician during to the holiday. He arrived approximately 30 minutes after calling their office , and we appreciate it.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
2010 lennox furnace with cracked HE 2004 lennox ac and coil, leaking 410a. Presented Ruud full system options. Leaning towards options 1 or 2. Reviewing with wife, getting additional bids, Follow up tomorrow.
50 gallon natural gas water heater with upgrades including PRV, complete drain re-pipe from floor up for laundry and kitchen, and re-pipe for galvanized arm going up into hallway lavatory sink. Company returned on December First 2021 to conduct quoted work, customer verbally expressed that they did not want pressure reduction valve even though customer was shown that their pressure was at 100 psi Company went ahead and conducted water heater swap out with standard 50 gallon ruud water heater With thermal expansion tank set a recommended pressure 75 psi. Company also conducted branch line repair we’re company replaced galvanized arm going up to lavatory in hallway bathroom with PVC and conducted stack repair for kitchen and laundry from floor up. Company tied new drains into existing garbage disposal for kitchen and existing pop up for lavatory. Company tested both drains and water heater for approximately 30 minutes and can conclude everything is testing OK at this time company ca
Customer has 40 gallon water heater that has gone out. Company came out gave estimate to Install 40 gallon water heater customer agreed company will replace heater.
Performed furnace maintenance. Completed all checks and cleanings. Complete a combustion analysis check for proper/safe operation of a furnace. No issues found as this time. Furnace is operating safely. System is heating and operational at this time.
Arrive to customers home Wednesday, December 1, 2021. Customers kitchen sink drain clog. Use the drain cable to clear blockage. Ran hot water to flush line. Drain is now flowing proper with no issues. No warranty on special. Thank you for choosing LBA have a wonderful day.
Returned to make repair to intake and exhaust venting on boiler. Exhaust now extends through the stucco and into the termination kit outside. We also performed the boiler maintenance and inspection today. We cleaned the flame sensor and spark ignitor, vacuumed and brushed fire side of heat exchanger, inspected and cleaned burner, performed combustion analysis and set fuel/air mixture to burner, performed carbon monoxide check in space around boiler and found 0ppm. No concerns at this time as boiler is operating within manufacturers specifications.
Installed check valves at all accessible units per list given. 6 total. Checked for leaks and proper function. Could not get into Salon next to Allstate gain access to meter. Could not shut off water at this time for Johnnies hairstyling. KC Looks does not require a check valve.
Performed furnace maintenance. Completed all checks and cleanings. Complete a combustion analysis check for proper/safe operation of a furnace. Due to the systems age I performed a visual heat exchanger inspection. I found multiple points of heat stress on the heat exchanger, I also found found a crack in the first eyelet through the high limit. I tagged the furnace and scheduled for Danny to come out to give an estimate to replace furnace.
Checked all operations in the heating mode and found the capacitor for the air movement system to be failed at this time. Replaced the capacitor upon customers request and applied manufactured credit. Replaced furnace filter with customer supply filter and customer takes care of humidifier. Cleaned out housing of furnace and all safety systems. Furnaces operating properly.
Checked all operations in the heating mode. Left customer with a furnace filter because the filter was OK today. cleaned out housing of furnace. Performed a gas leak search and found a small gas leak coming from the gas valve of the 15 year old water heater. Recommended replacement due to the gas leak safety concern leaking out of the gas valve itself. This is a small gas leak that is picked up with an electronically detector out of the knob of the gas valve. Customers not interested in replacing their water heater at this time. Furnace is operating properly at this time.
Arrive to customers home Wednesday, December 1, 2021. Customer excepted estimate to have new main entrance valve installed. Shut water off at Street and removed old entrance valve. Install new main entrance valve. Turned water back on at street and tested valve to insure it functioned properly. Valve is functioning proper with no issues. Company will honor 1 year warranty on all parts and labor. Have a wonderful day!
TMP dripping under warranty company came out replaced.
12-1-21 Has 2 warehouse Cambridge direct fire units not working. Used their scissor lift to access both units. SW Unit found the damper drive motor failed. I’m working on getting pricing to replace it. NW unit was making loud noises. Upon arrival could see that the blower access doors were open. Once I got up to the unit. Security the doors and tested the burner operation unit is working properly at this time. Currently have a call into the supply house the price on a damper drive motor call Chris with price.
Upon arrival found that thermostat needed rewired to allow it to operate properly. Found the system to not be in very great condition but everything operating safely at this time. customers signed up for the maintenance program to allow us to maintain the unit so we can operate as as efficiently and as long as possible. Emailed humidifier quotes
Company came out to replace gas control for warranty.