Moved into a new house, the Ruud system and thermostat were new. Long story short, the “problem” was user error. Eli was very kind and provided information for the thermostat as well as a hands on tutorial. Much appreciated!!
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LBA consistently has better trained technicians than other companies l have tried.
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Phil was great to work with. He was super knowledgeable and very willing to talk me through even small plumbing issues. He gave me all the time I needed to talk through my options.
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Austin was very friendly and didn’t try to upsell. He is definitely committed to a great customer experience and service.
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LBA has always provided excellent service. Technicians are knowledgeable do a great job of explaining the service they perform. I highly recommend LBA.
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The gentlemen could not have been more helpful, competent, and knowledgeable. A+
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Arrive to customers home Saturday, May 15, 2021. Customers main sewer drain clogged and backing out and floor drains of basement. Company has previously been to home to clear drain twice. Company has given estimate to customer to excavate basement and repair piping. Customer is currently waiting for home insurance to process claim. Customer was charged $533 to open drain today Saturday, May 15. When customer has company scheduled and has excavation and re-pipe complete company shall refund $533 to customer. Drain as of Saturday, May 15 at 7:30 PM is clear and flowing properly.
Upon arrival floor drain near water heater would back up when water was ran into it. Thoroughly flushed drain with blow bag and made sure it flowed.
Upon arrival main line was holding water. Line was drained enough to get cable into clean out. Ran line 100’ under the $73 offer. Charged standard pricing to add cable. Ran line 150’ multiple times and line did not clear. Will arrange for Pat to come out and give options for repair.
Performed plumbing inspection of home. Water pressure was found to be high at 95psi. Lavatory faucet in hall bath had a slow leak under stem. Disposal was working and showed no signs of leaking, but was 15yrs. Old. Estimates to address issues have been submitted.
Annual P3 AC visit. Rinsed outdoor coil, tested all electronic components, checked filter, checked refrigerant level, measured temperature difference across indoor coil. No concerns at this time as system is operating within manufacturers specifications. Homeowner had some questions about humidifier so we tested it and it is operating properly.
Replaced both washer valves and washer hoses. Installed and tested washer. Drain back ups when ran. Customer has been aware of this and is okay with it. No solution was obvious enough to be suggested.
Annual P3 AC visit. 19 year old Lennox air conditioner, rinsed coil, replaced furnace filter, tested all electronic components, checked refrigerant level, measured temperature difference across indoor coil. System is very low on refrigerant. System only has 5 degree temperature drop. Indoor coil is very rusted and is most likely where out leak is. If you are interested in repairing leak we will open the ductwork and check with electronic leak detector. Added Refrigerant and inject leak sealer in an attempt to seal leak. System is now charged to manufacturers specifications. Measured temperature drop after adding refrigerant and is now at 20 degrees.
Customer had problem with toilet in room number 220 customer had flooring company redo floors in bathroom and reset toilet. Toilet was Reset improperly Company removed toilet and changed out wax rings and reset toilet then noticed trip lever and flapper were broken inside tank as well causing toilet to run. Company then conducted additional task of replacing internal parts for tank of toilet itself. After repairs were made company tested toilet multiple times for operation and everything is testing OK at this time. Thank you for choosing LBA wonderful day.
Performed full cooling preventative maintenance.
Arrived to do performance maintenance and turned on air conditioning. Inspected air handler and verified operation and temperature split. Homeowner was having issues synchronizing nest thermostat with cell phone. Started trouble shooting and was able to connect the application to the thermostat. Investigated the out door coil and verified function of all electronic and mechanical components as well as charge. Air conditioning systems are functioning properly at this time.
Annual ac tune up on Lennox system. Checked refrigerant levels, all electrical components, and both coils. Washed outside Condenser unit but customer was not interested in extensive coil cleaning. Releveled outdoor condenser pad. Renewed annual p3 membership. Ac is running well at this time.
Upon arrival I found that the fan was turned on the in mode. Showed customer how to operate settings.
Customer had company out due to the fact back outside hydrant was constantly running in off position. Company gave option for a replacement due to the age of the Mansfield hydrant. Customer accepted and company conducted quoted work. Company installed new prier frost free hydrant securing hydrant to wall then Siliconed around hydrant to completely seal off everything. Company then turned the water back on and tested for operation and everything is testing OK at this time. Customer will have one year warranty on hydrant itself. Thank you for choosing lba and have a wonderful day.
Arrive to customers home Friday, May 14, 2021. Customers toilet in hallway bathroom clogged. Augured toilet with toilet auger and cleared blockage. Flushed roughly 10 times to ensure drain was completely clear. Toilet is now flashing properly with no issues.
Annual P3 AC visit. Rinsed outdoor coils, inspected indoor coils, tested condensate drains, tested all electronic components, measured temperature difference across indoor coils, checked refrigerant pressures and temperatures. No immediate concerns at this time as both systems are running within manufacturers specifications. Did notice you’ve been using 3M “allergenic†air filters. May want to talk about better solutions for air filtration. Emailed estimate for polarized media air cleaner.