Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We had a water heater go out first thing in the morning and expecting out of town guest to arrive later that day so we called LBA and of course the service was outstanding! I apologize for not knowing the lady's name that helped schedule the appointment but she was amazing! By 8:00 AM we received a text from Phillip Norris letting us know he would arrive by 9:00 and precisely at 9:00 he was at our door. Phillip was friendly, polite, very informative and extremely patient in answering and explaining all of the questions that we had for him. Phillip understood the fact that this is a big financial decision and did not pressure or rush us in the least to make a decision on how we wanted him to repair and or replace the unit. LBA should be happy and proud to have an employee like Phillip!! Thank you!
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Overall Experience
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Rick came out and reset our thermostats for our front office area and showed us how to program the thermostat and lock our settings in. Rick to the rescue... again!
Overall Experience
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Overall Experience
Quality
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Convenience
Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer was concerned about some signs of condensate overtop of toilet area in downstairs bath.
I conducted a performance and safety inspection for the air conditioner. I found that the system is operating within factory specifications. The customer stated that they were given a complementary service agreement with the purchase of the furnace. The customer is going to renew the service agreement next spring.
Found leak coming from tub to be coming from around tile surround, soap dish is broken off. S/f only.
Pulled and reset toilet in upstairs hall bath, found tile had been laid overtop of flange causing not to seal. Scored tile around flange and added plastic riser. Tested for operations and cleaned up. Not responsible for tile.
I conducted a performance and safety inspection for the air conditioner. During the inspection, I found that the water hydrant at the back of the house, closest to the condenser is leaking somewhere behind the wall. I informed the customer about the broken hydrant and told her that the office will contact her, to schedule a plumber to come out and assess the issue. The system is operating properly at this time. I used the hydrant on the side of the house to wash the outdoor coil.
I arrived to find that this indoor coil was still frozen. After thawing the coil, I checked cooling operations and found that the system was low on refrigerant. I performed an electronic leak search and found a refrigerant leak at a mechanical fitting at the indoor coil. I tighten the fitting and tested for refrigerant leaks. I did not find any more refrigerant leaks after tightening the fitting. I charge the system to the manufacturers specifications. The system is now operating properly at this time. It is technically one month past the two year installation warranty but I am going to cover the repair under warranty since it was a mechanical fitting that was loose.
Checked all operations in the cooling mode. Checked all electrical components on the outdoor unit. Washed out the outdoor unit and changed furnace filter. Could not get outdoor unit to turn on, tried contacting customer and could get ahold of them at this time. Would need access inside to make sure that system is getting power to it.
Found north Ptec unit locked out on C7 error code ( evaporator is to cold) . Found blower operating normally, cleaned air filters and evaporator coil. The unit is still shutting off on C7 error code. The evaporator sensor is sending a false reading to control board. The sensor will need to be replaced.
Women’s room handicap toilet continuously running, stop valve doesn’t work , nor does main water shutoff , building maintenance shut off building water as I rebuilt stop , and turned water back on , replaced diaphragm in valve an tested ,all ok .
Unit has a 60/7.5 capacitor out of tolerance. Would recommend to replace to prevent future unit failures. ***Replaced the 60/7.5 capacitor for unit#2.
Mini-split#2 condenser fan was found not operating, due to the liquid line refrigerant pressure-temperature sensor detecting low readings and causing the fan to cycle off. The unit was found to be low on charge, this indicates a leak in the refrigerant line circuit. The low charge has caused the compressor internal motor windings to burn and fail. All repairs have been quoted and submitted. Due to the age and condition of the unit, would recommend to replace the unit with a new system. A quote for a unit replacement will also be generated and submitted.
I conducted the scheduled preventative cooling maintenance for both systems. Both systems are operating within factory specifications.
Preforming a scheduled maintenance inspection I found a few issues. The system is over charged on refrigerant and the compressor is running at much higher amps than it should be. These two things are at least partially related. Also the capacitor is reading lower levels than it should be and finally the contactor is showing signs of arching and pitting.
Add dirt leg to hot water heater and screw off 3†flu.
Checked the newly installed 6 ton Lennox for too humid complaint since the install. Found the unit cooling normal from a Y1 call to the unit. Checked the solid state Jade economizer control and found no Y2 or occuppied call to the control. Checked the low voltage wiring and found the Y2 wire not landed correctly and the occuppied wire not landed at all. Corrected the wiring and verified a Y2 and occuppied call at the Jade control. Also found the Jade control with a mixed air sensor failure alarm. Verified the field installed sensor was installed correctly. Traced the wiring and found the #2 and #7 wires miss landed on the factory wired economizer transfer relay. Corrected the wiring and found the alarm cleared. Went thru the program in the Jade control and verified the setpoints were correct for the application. Warranty.