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Overall Experience
Quality
Price
Convenience
So knowledgeable and able to explain my heating and ac unit in layman’s terms so I understand.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
His work was clean, professional, and kept me informed the whole time. Really enjoyed working with him and glad he’s part of LBA.
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The LBA team was in time, professional, clean and kept me informed of what they were doing at all times.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
LBA was at our residence within 1.5 hrs from our call on the weekend. We had a water backup and the problem was solved.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We purchased our HVAC from LBA and have been using them for follow up regular maintenance ever since. Always friendly and usually quick to schedule.
Overall Experience
Quality
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Convenience
Company came out for water heater leaking. Company found tank busted at top of unit aged 2006. Company recommended to have replacement installed. Customer wanted performance done today. Company installed 40 gallon water heater customer purchased with extended warranty covering unit for 10 years from today March 24th 2023. Company drained old existing water heater and removed from water, gas, vent. Company then installed new Bradford white 40 gallon water heater with all code requirements, expansion tank and isolation shut off valves. Company connected to existing venting and relit gas to unit. Company tested water heater properly functioning. Company then tried resuming water to home with no pressure no water passing in hot side to home. Company tested at basement faucet water line is galvanized in rest of home and is completely blocked up. Company will return Monday March 27th, 2023 to install new water line replacement throughout home. Company will install new pex pipe replacement
On Friday, March 24, 2023 at 2:30 PM company came out to give an estimate on the main sewer line from the upstairs master bathroom shower sink and toilet. The 25 feet of exposed line in the crawlspace area that’s the old 4 inch cast-iron that needs to be replaced. when it leaves the crawlspace, it goes through a wall and goes down in the basement but it is all exposed to the floor. In the basement we have a shower drain a toilet drain a sink drain all under the concrete as well as a mechanical room floor drain. That is 30 feet underneath the concrete, which also needs to be replaced.
Arrived to call for furnace vibration and blower ramping up and ramping down. Upon inspection I found no debris buildup in the blower wheel. With extended run time the blower motor itself would ramp up and down while the vibration would increase. The recommended repairs were to replace the blower motor and blower cage. With the age of the system the customer would rather replace. Next I performed maintenance on his other system. I cleaned safeties, performed a safety inspection, and checked amp draw on all motors. I spoke with customer about our Perfect Service Family Membership. We will stay in contact with the customer about system replacement as he would like a two stage Ruud to match his other system.
Service called. Upon arrival customer stated the thermostat would not reach desired temperature and that the middle floor was unbalanced compared to the heat upstairs. Customer does only have one thermostat. Went ahead to the look at the system. System ran for about two minutes while I was there, until high limit was tripped And the system was throwing out seven flashes which indicated that. Went to head and checked out. The filter was extremely dirty and the cars are tripping on the limit. Went ahead at this point and advise customer to run maintenance. Customer excepted. Checked inducer motor within range. Checked flame sensor and cleaned. Checked igniter within range. Checked carbon monoxide levels. Well within range. Checked blower motor and wheel, wheel was extremely dirty. Checked heat, exchanger, and burner assembly, heat exchanger has a lot of damage to it. Some extreme hotspots due to overheating. Also checked static pressure which was not within range. Nick, the field superv
On Friday, March 24 at approximately 1 PM company came out to cable a mainline and do a camera inspection. There’s a house trap because of the age of the house. The camera will not go through it. At this point we’re trying to use a small cable to get that through to get it opened up at all my recommendation. The first thing is gonna be to jackhammer up the floor. Remove the house trap put an asshole clean out and the pipe the way it supposed to be so that we can get access.
I responded to the customers residence in reference to a main drain back up. Upon my arrival, the customer showed me to the basement which had standing water in an old toilet flange. I accessed a nearby clean out and cabled the line to approximately 100 feet. The standing water dropped at this time. The customer signed up for the perfect family membership plan which covered today’s services. A camera was run through the line and those findings will be presented on a separate ticket. Thank you for choosing LBI. Have a nice day.
Camera line after cabling and found one spot in clay tile that was overtaken with roots and dirt from break in clay tile. Left estimate for repairs. Line will carry no type of warranties till repairs quoted are made.
Company arrived Friday, March 24 of 2023. The customer is experiencing a massive sewage back up in their garage. Upon arrival company observed the customers plumbing and discovered two house traps in the home. Company attempted clearing the traps via toilet auger but was unsuccessful in removing the blockage. Company believes the blockage to be after the street side and unable to be reached do to the amount of toilet paper observed in the blockage and inability to clear from the house trap. Company will email estimates for removal to the email on file. Thank you for choosing LBA and have a great day.
Performed water heater flush and plumbing evaluation. Customer has 1.5 year old state water heater. Tested water pressure at 75psi. Tested water hardness at 10 grains. Tested water temperature at 131 degrees. Marked current position of gas valve and turned temperature down to low per customer request.
Replace the failed compressor in the Skymark unit serial 0804-1932 for suite 303. Price includes the factory replacement compressor, liquid line filter dryer, refrigerant recycling, labor and start up. Repairs covered by a one year parts and labor warranty. Warranty void if the compressor fails due to high head pressure from a plugged condenser. Completed quoted task3/24/23. System heating and cooling as designed.
Heating maintenance. Checked all test. Checked inducer motor. Checked flame sensor in clean. Checked igniter. Checked blower motor and wheel. Checked heat exchanger and burner assembly. Checked carbon monoxide levels. Checked static pressure which was high. Check for gas. leaks found none. Checked air filter needs to be replaced. Checked humidifier was never reconnected when installing new system. Also big gaping hole at the return when installing the new system. As well as a lot of leakage and flue piping needs to be double walled. Scott, the design specialist out here now given him repair options as we speak.
Company came out for yearly plumbing inspection on plumbing system.
Company arrived Friday March 24th 2023. Company preformed previously bided work. Company shut the whole home water off in order to preform the work. Company removed and replac all three stems, escutions, and handles to the upstairs shower. Company then restored water to the home, checked for leaks, and tested for functionality. Company will honor a two year warranty on parts and labor.
Arrived at call for no heat and found fuse to be popped. Installed new fuse so I could try to locate short but the system fired up properly at this time. Found Knick in wire on G by control board and fixed it up as there could have been vibration that caused the short. Thermostat also is off the wall due to construction and concern that there is an intermittent short within the wall. Customer discussed that the wiring is ran properly from putting up new sheet rock. System operating upon my departure. Thank you for choosing LBA services. Your technician today, Jake.
Performed plumbing evaluation. Did not flush water heater due to age. Explained function of temperature and pressure relief valve and recommended replacement of entire water heater over repair. Tested water hardness at 7 grains. Tested water pressure at 80 psi. Explained Polybutalene piping system to customer vs pex. Explained replacement of shut off would require connecting Polybutalene piping to pex with special adapter. Customers will attempt to replace themselves by reusing old nut and Farrell. Renewed 2022 membership. Thanks for choosing LBA! Have a great day!