Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phil was courteous, professional, kind. He did not try to talk me into anything but told me what would be best for my home and family. He repeated what I explained to make sure it's what I was thinking and explained things very well. He made a difficult situation easier. Thank you
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phil was very helpful and I appreciated his honest opinion and recommendation.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival I found multiple ignition failures on small domestic hot water heater, clean flame sensor and re-installed. Cleared faults and tested for operation, set 120. Pro # 3600105329
Performed a full heating inspection. Checked all wires and safety switches. Cleaned indoor unit. Performed heat exchanger inspection. Heat exchanger passed all test. Unit is operating within factory specifications at this time.
Performed the preventive maintenance for the heating season. I checked the amp draw of the blower motor and inducer motor, I made sure that the blower wheel and belt were in good working condition, I took readings of the capacitor to make sure that it was within the manufacturer's recommended tolerance, I looked over the heat exchanger to make sure there were no cracks or holes, I took a temperature split reading and I changed the filters.
Completed furnace tuneup, humidifier tuneup declined at this time. All drains are draining properly on furnace side. Completed a furnace safety inspection, safety switches are working and corresponding correctly. Completely cleaned all safety switches and recalibrated. Performed a combustion check, Combustion motor is rated for 2.5 and running at 1.0. Performed an indoor blower test, indoor blower is running specification. Performed an electrical test, 120 V going to furnace stable and secure at furnace. Low-voltage wiring between thermostat and board stable and firm at board. Low-voltage wiring is communicating properly. Based on all my readings the system is performing to manufacture specification.
Checked all operations in the heating mode. Cleaned out housing of furnace and housing of humidifier. Performed a combustion analysis. Tested all safety switches. Furnace filter was ok at this time. Replaced humidifier pad and humidifier drain spud. System is now operating within factory specifications.
Drain backing up in storage room . Ran cable 100’ still backed up. Moved to clean out by back wall ran out 80’. Still backed up. Went back to storage room. Ran cable and line cleared. Ran water to flush .pipe sluged up. No warranty
Installed humidifier. Replaced water line to humidifier and shut off.
Found the carrier unit in the front of the office to have a failed spark igniter. Found the York unit for the middle of the office to have a failed ignition control board, it isn't sending 24v power to the gas valve. I was not able to get parts or parts pricing became of the time of day but I will get a quote for these repairs sent over in the morning.
Redid drain, system is draning properly.
I inspected the unit for 4320-2. The thermostat was replaced and the tenant began having issues with the thermostat being set to 66° and it was heating all the way up to 74°. I inspected the furnace and I did find any issues with it. The tenant arrived and I was able to go inside the apartment. At this time she was not having any issues. The thermostat was set for 66° and it was at 66°. I removed the thermostat and where the wires come through the wall the hole was very big, so I took foam tape and covered the whole to prevent any draft and throwing the temperature sensor in the thermostat off. The tenant could not stay much longer, so I was not able to perform any further diagnostics.
Customer was not home at time of completion of job. Scott M is collecting
Upon arrival customer took me to the kitchen sink where the water on the hot side had very little pressure. After inspection the age of water heater was 11 years old and I think it has a restriction on supply side of water heater. Suggested repair or replacement. After showing options customer chose the bandaid replacement. 30 day warranty. Call was for hole house plumbing inspection. Customer chose to decline p3.
Performed heating inspections on units 1510,1512,1566. Unit for 1510 front unit is not operational due to electrical shortage within conduit between rooftop disconnect & breaker panel. Customer is aware. Units are operating within factory specifications at this time.
