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Overall Experience
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On-time, professional, knowledgeable, and friendly. What else could you want from an HVAC tech except maybe free? I happily accepted the annual maintenance plan!
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Overall Experience
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Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
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Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
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Patrick is fantastic! He took the time to listen to our concerns and was patient in explaining what we had going on. A+ all the way!
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The team was super nice, polite, kept the workspace clean, etc.
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Chase Poort is an asset to LBA, he was personable, informative and very efficient.
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Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
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Johann was courteous professional and communicated with me about the problem I was having with the system and a fix! He was efficient and thorough
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In this project, we will be breaking up the concrete floor around the area where the main stack penetrates the slab. From there, we will install new PVC piping beneath the concrete and run individual lines up to each fixture as required. The existing laundry drain will be rerouted and connected to the kitchen stack, as the current branch line located beneath the slab is no longer operational. Additionally, we will replace the home’s main emergency shut-off valve and permanently abandon the existing ice maker water line.
Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and flame sensor circuitry. • Checked venting system for proper draft, secure connections, and obstruction-free flue path. • Tested carbon monoxide levels at the supply, return, and flue to ensure safe operation. Burner & Combustion System • Cleaned burner assembly and verified prope
For this job, Trevor & Anthony came to look at the venting for the Tankless Water Heater. After opening up the unit we found that the unit had concentric venting and deemed it correct for the venting it currently had. Although, the vent could have been ran in a cleaner manner the current set up works and isn’t causing any issues with how it is. I sent the customer an estimate to add a mini tankless unit underneath the kitchen sink in order to have hot water quicker and in higher volume.
When I arrived, the home was at 57°. When I turned the furnace on the blower came on at full speed and there was a call for the AC to run instead of the heat. I double checked wiring and wiring past inspection. I then went through the settings on the thermostat and the settings were incorrect. I fixed the settings on the thermostat and furnace kicked on as it should. I double checked temperatures and filter. Furnace is operating as it showed at departure. I let customer know what had happened. I did recommend having a search protector put on the house or on the furnace and AC to protect the system. I also offered our club membership for continual maintenance which also helps keep the warranties active for the system. When we come back out to check the AC refrigerant pressures, customer would like to re-look at the membership at that time.
Installed new 2-Stage York Full System AHRI-216583356 Equipment Warranty 10 Year Labor/10 Year Parts
Secured start collars and pipe. Patched holes with metal. Checked to make sure pipes are stable.
Arrived for furnace check today. All aspects of furnace are working properly. Give us a call when you’re ready to tackle the plumbing issues you’re having. Thanks for choosing LBA.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I tested amp draws and components. I checked air pressure and temp splits. While checking out the furnace I found that the furnace is well oversized for this home. This has caused a lot of damage to the furnace. The heat exchanger that has already been replaced once is already rusting and has potential holes. With proper sizing, this system could have lasted much longer. I showed customer the damage on the system and explained the safety concerns with the gas line and heat exchanger. Customer asked to see pricing for replacement. I was able to get one of our supervisors to the home to size the equipment and get pricing for the customer. Furnace is operating at departure.
Customer lives in Michigan, wants pricing for system replacement
Dispatched for a furnace that was not operating. Upon arrival, the furnace was found in a safety lockout due to a rollout switch fault, indicating the system detected abnormal flame conditions and shut down to prevent a potential fire hazard. After resetting the furnace and performing a controlled restart, the system was monitored through the ignition sequence. It was determined that burner chamber #1 had an unstable flame pattern, with the flame flickering and pushing outward from the chamber instead of remaining properly drawn into the heat exchanger. This condition is consistent with flame rollout, which can cause excessive heat buildup inside the burner compartment and repeatedly trip the rollout safety switch. During the inspection, the following diagnostic steps were performed: • Checked flue venting for proper draft • Verified inducer motor operation and confirmed proper amperage • Inspected burner assembly for any clogs, debris, or restrictions • Checked and verified gas
Returned to install new 50 gallon water heater, PRV, toilet, and rebuild tank to bowl bolts. Started by removing and hauling away old water heater. Installed new 50 gallon water heater along with expansion tank. Set expansion tank to 75psi. Installed new PRV and set it to 75psi. Checked for leaks and no leaks detected. Removed and hauled away master bathroom toilet. Installed ADA Round Bowl Toto toilet. Installed new wax ring, supply line, and stool bolts. Rebuild tank to bowl gaskets in hallway bathroom. Checked for leaks and no leaks detected. 2 year warranty on toilet install, tank to bowl rebuild, PRV, & labor of water heater install. 6 year tank and parts warranty on 50 gallon water heater.
Installed new Bosch 96% eff 100k Furnace. New Humidifier, 10 years parts and labor. One year complimentary membership.
Arrived for furnace check today. 0 carbon monoxide test. System is burning fuel properly. All electrical is in range. The heat exchanger is showing its age. There are hotspots and rust forming. System is running at departure. Thanks for choosing LBA.