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Overall Experience
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Convenience
Overall Experience
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On-time, professional, knowledgeable, and friendly. What else could you want from an HVAC tech except maybe free? I happily accepted the annual maintenance plan!
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Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
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Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
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Patrick is fantastic! He took the time to listen to our concerns and was patient in explaining what we had going on. A+ all the way!
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The team was super nice, polite, kept the workspace clean, etc.
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Chase Poort is an asset to LBA, he was personable, informative and very efficient.
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Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
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Overall Experience
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Performed plumbing maintenance inspection for customer. Tub spout in upstairs shower doesn’t engage fully and lets water through when in shower mode. Water pressure at 90psi. Expansion tank is full of water and has failed. Educated customer on high water pressure & the importance of expansion tank for plumbing system. Customer will discuss options with spouse.
Reviewed uv operations and maintenance.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Found that the inducer is leaking condensation from the systems exhaust. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the furnace fan is coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. Verified operation of the humidifier. Humidifier panel is coated in calcium buildup and is leaking. Furnace and humidifier are operational and humidifier is off at this time.
Completed a full heating system inspection and performance evaluation. The furnace is approximately 20 years old, which places it well beyond the average life expectancy of 12–15 years for most residential systems. During today’s tune-up, several concerns were identified: • Flame Sensor: Sensor was removed and cleaned due to improper microamp readings. After cleaning, readings improved slightly but are still weak and below optimal range, indicating the sensor is near failure. A weak flame sensor can cause intermittent shutdowns and nuisance lockouts. • Hot Surface Igniter: The igniter is testing below manufacturer threshold specifications. This indicates deterioration of the element, increasing the risk of a no-heat situation if it fails completely. • Burner Assembly: Burners are heavily corroded and beginning to break down. Corrosion affects flame carryover and proper combustion, which can lead to delayed ignition and unsafe operating conditions. • Debris in Burner Tubing: Excess
Changed out customers whole Home filter located in basement. No leaks and filter is acting as intended
Customer called in needing shower valve looked at. Customer manage to isolate shower, but shower is running non stop. Cartridge needs to be replaced. In case cartridge replacement doesn’t work, we would need to replace shower valve. Provided both options for customer. If customer chooses to go with repairing shower valve, we would need to order part and will take a few days to arrive. Customer is aware of timeline and will reach out back to us if they proceed with repairs.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Found that the system is operating hotter than the recommended temperature range. Verified operation of all mechanical and electronic components of the furnace. Found that the capacitor for the fan motor is failing. Checked blower for cleanliness and to see if there is any play in the bearings. Furnace fan is heavily coated in debris and bearings are loose. Checked systems heat exchanger to ensure proper venting of flue gas. Found large hotspots from the system operating beyond its heating range. Verified operation of the humidifier. Humidifier panel needs replaced. Spoke with homeowner about the system. With homeowners approval collected for the membership and replaced the humidifier panel. Set up for a duct cleaning and blower cleaning with fan motor (new motor comes with a new capacitor) replacement for tomorrow morning. Furnace and humidifier are operational at this
Completed flush on tankless water heater. Cycled. Unit is operating properly at this time
Dispatched due to thermostat indicating an “Open Start Circuit” fault on the air conditioning system. Upon arrival, performed a full diagnostic of the outdoor condenser unit. During inspection, found frayed and deteriorated low-voltage wiring outside the condenser cabinet. This caused an intermittent short and disruption in the start circuit, preventing the system from properly energizing the compressor. Further testing of the electrical components revealed the compressor start capacitor had failed and was no longer within manufacturer specifications. A weak or failed start capacitor prevents the compressor from receiving the proper phase shift and torque required at startup, which can result in hard starts, nuisance lockouts, overheating, and potential long-term compressor damage. Repaired the damaged wiring to eliminate the short and replaced the failed start capacitor. After repairs were completed, tested system operation. The condenser started properly, amperage readings were wi
Performed inspection of home. Home is in great shape over all with the exception of the water heater. Heater is 14 years old with no sediment trap on the gas line and no thermal expansion tank which are both required by code. Left estimate to replace with husband
