Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
Overall Experience
Quality
Price
Convenience
Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
Overall Experience
Quality
Price
Convenience
Patrick is fantastic! He took the time to listen to our concerns and was patient in explaining what we had going on. A+ all the way!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The team was super nice, polite, kept the workspace clean, etc.
Overall Experience
Quality
Price
Convenience
Chase Poort is an asset to LBA, he was personable, informative and very efficient.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Johann was courteous professional and communicated with me about the problem I was having with the system and a fix! He was efficient and thorough
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Had Great service from the Technician, who LBA sent He was replacing a bathroom fan. The fan was the correct size & went right in the space. Good job on cleaning up.
Overall Experience
Quality
Price
Convenience
Was called out to the home due to the furnace intermittently not taking back on when the thermostat is calling for heat. Customer also also noticed that the air coming out of the vents is not as strong sometimes. The only code that I saw on the board was for the pressure switch not closing while the inducer motor is running. I cleared pressure switch tube and the pressure switch resistor. Furnace turned on and off just fine while I was here. Customer had already changed out the batteries in the thermostat since they were getting low. Customer stated that furnace was working properly since then. I fixed the blower speeds for furnace and blower only. Blower only had the highest speed wire while the furnace had a slower, blower speed than what the manufacturer has on their wiring diagram. I changed blower speeds around so that furnace is running with the blower speed designed by the manufacturer and the blower only setting is using a slower blower speed. The black wire which is the highes
Dispatched to the home to provide a duct cleaning estimate and perform a full furnace tune-up. During the evaluation, the duct system and blower assembly were found to have excessive amounts of dust and debris buildup. Heavy debris accumulation in the ductwork and blower compartment can restrict airflow, reduce overall system efficiency, increase energy consumption, and contribute to poor indoor air quality throughout the home. While reviewing duct cleaning options, I explained the benefits of a professional duct cleaning, including improved airflow, reduced dust circulation, and helping the HVAC system operate cleaner and more efficiently. I also reviewed the added benefit of the UV bulb air purification system, which is included with the duct cleaning service. The UV bulb system is designed to help reduce microbial growth such as mold, bacteria, and germs inside the HVAC system, improving indoor air quality and helping prevent buildup on key components like the blower and evaporator
Customers tub was not draining at all so we ran the snake as an attempt to get it flowing again and also ran the air snake, the tub is flowing but kind of slow, informed the customer the pipe probably has a small belly causing the water to drain not as efficient.
Arrived for furnace check today. Furnace is 15 years old. Found blower wheel is dirty. The inducer motor is leaking. The heat exchanger has lots of rust and heat stress. My field supervisor will be out to discuss best solutions for you. Thanks for choosing LBA.
Went over all options with customer , repair and replacement.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I tested components and amp draws. I tested air pressure and temp splits. Filters are clean and humidifier pad is good to go. The airflow pressure relief project that was completed, has helped the system tremendously. Furnace is operating within manufacture specifications at departure.
Moving forward with a furnace tune-up at this time. Customer will review estimates with her husband this evening.
Returned to remove leaking drum trap and install a new waste & overflow for bathtub. Started by removing old waste and overflow. Went down into crawlspace and finished removing waste & overflow along with drum trap that was attached to bathtub. Installed new waste & overflow along with a new pvc trap. Entire bathtub drain now plumbed in PVC. Noticed that toilet 90 elbow was not entirely attached to flange. We replaced 90 elbow last year. Went ahead and replaced 90 elbow and made proper repairs to toilet flange and installed new elbow. Flushed toilet several times and ran water for bathtub and no leaks were detected. 2 year warranty on waste and overflow with p trap replacement
Went for a float switch install. Did install system is up and running wiring is correct on system. System is also heating before leaving. Filter needs to be replaced. Filter size is 14X14X1. Thank you for choosing LBA services.
Arrived to remedy a system suspected of seeking gas. Upon inspection of the system performed an electronic gas leak search. Did not find any leaks during the search. Turn the system on and set the thermostat. Thermostat for a call for heating. Set up for combustion analysis and gas pressure tests. Found that the combustion analysis readings were way off and that the system was supplying almost triple the gas pressure to the burners. Checked the income and gas pressure to the gas valve and found that the gas valve is receiving 20 iwc gas pressure. This is wildly excessive for the furnace. Spoke with homeowner about the system and what is necessary to keep it operating properly. Gas company will need to lower the gas pressure to the home. The maximum allowable gas pressure to the furnace is 10.5 iwc. Once this pressure is rectified, the furnace will need calibrated again to allow the system to operate properly.
The customer had a kitchen and 3 full bathrooms, we inspected all the plumbing in the house and everything is pretty much updated.