Fantastic job. Friendly professional. Would definitely use again.
Overall Experience
Quality
Price
Convenience
Didn’t even do what I initially asked for help. We have had this problem since we bought the house (2018) and even after we have had work done (2021/2022). This happens once a year. Snake it and it helps the issue. Seemed like they wanted more and more money out of us than a drain unclog. Just felt like they wanted to take advantage of me and didn’t do what I asked. Just talked about what more they could do or talked around why they were there. Stated there was a clog but seemed they didn’t even try to unclog it? More intrigued by his camera and wanting to send me a quote of what more they could do. I asked if he snaked it and he said no only camera. I’ve always had plumbers take to the unclog and then result in camera if issue isn’t resolved. Said they were done and wanted to take about their quote. I stated I had an appointment to get to in the afternoon and they said they would send quote via email instead doing it there. I thought they would send something by end of the day but not sure. They left without saying goodbye or filling me in on what to expect next steps are. I actually thought they were going to do more possibly snake the drain but just left? Walked outside to ask them details of the visit as i thought they were still here and they were gone. Not really sure what even happened. Highly disappointed. They were nice but not worth my time. Only thing that was good was it was same day call. Will be getting a second opinion. Felt like they may be taking advantage as I don’t normally leave reviews like this. We are both in sales so we are not new to the process.
Overall Experience
Quality
Price
Convenience
LBA is very, dependable, professional, and they do a very good job. Definitely will use their service in the future.
Overall Experience
Quality
Price
Convenience
Very Knowledgeable and polite. Got my furnace cleaned up and going very quickly.
Overall Experience
Quality
Price
Convenience
Chase is excellent and explains what he is doing as he is working. Corrected a thermostat problem and restored my heat in no time. 2 thumbs up!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On-time, professional, knowledgeable, and friendly. What else could you want from an HVAC tech except maybe free? I happily accepted the annual maintenance plan!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
Overall Experience
Quality
Price
Convenience
Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
Overall Experience
Quality
Price
Convenience
Patrick is fantastic! He took the time to listen to our concerns and was patient in explaining what we had going on. A+ all the way!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I conducted a comprehensive performance maintenance check. I began by setting up for combustion analysis, temperature split, and static pressure tests. I verified the operation of all mechanical and electronic components of the furnace, ensuring everything was functioning correctly. The blower was inspected for cleanliness and any play in the bearings, revealing a significant accumulation of dust debris on the fan for heating and cooling. I also checked the system's heat exchanger to confirm proper venting of flue gas. Additionally, I found bacterial growth on the bottom of the evaporator coil. Given the furnace's age and the debris found inside, I inspected the ductwork, discovering excessive amounts of debris. Although the furnace is dirty, it remains operational at this time.
I performed a thorough furnace tune-up to ensure safe, efficient, and reliable operation. This included inspecting the heat exchanger for cracks and corrosion, verifying all safety controls, and checking the venting system for proper draft and obstructions. I cleaned the burner assembly, tested the flame sensor, and adjusted the fuel/air mixture for optimal efficiency. The blower wheel was inspected for dust, and airflow through ducts was verified. Electrical connections were tightened, and the thermostat was tested. The system was run through a complete heating cycle to confirm smooth operation.
I performed a performance maintenance on the HVAC system. The homeowner reported issues with the air conditioner. I conducted combustion analysis, temperature split, and static pressure tests, finding excessive static pressure. I calibrated the furnace gas valve and verified all mechanical and electronic components. The blower and heat exchanger were checked, and the humidifier was verified operational. I switched to cooling, measured temperature split and static pressure, and checked the condenser. The system was overcharged with refrigerant, so I rinsed the condenser coil and adjusted the pressures to specifications. The furnace, humidifier, and air conditioner are now operational.
Our team was called to assist with a situation involving Pete and Repeat, who were on a boat. Pete, unfortunately, fell off the boat. We quickly assessed the situation and ensured Pete's safety by providing immediate assistance. We coordinated with local authorities to ensure Pete received any necessary medical attention. Meanwhile, we reassured Repeat and helped them remain calm. After confirming that Pete was safe and sound, we provided guidance on preventing similar incidents in the future, ensuring the boat's safety protocols were followed. The job was completed efficiently, with everyone safe and secure.
I performed a thorough furnace tune-up to ensure safe, efficient, and reliable operation. This included inspecting the heat exchanger for cracks and corrosion, verifying the operation of all safety controls, and checking the venting system for proper draft and obstruction-free flue path. I cleaned the burner assembly, tested the flame sensor, and inspected the igniter. Additionally, I balanced the blower wheel, checked electrical connections, and tested the thermostat. The furnace was run through a complete heating cycle to confirm smooth startup and stable operation. The system is now operating safely and within manufacturer specifications.
I adjusted the humid thermostat to a higher humidity setting, ensuring the humidifier operates efficiently without over-humidifying the space. Today, I replaced the humidifier panel and collected the old one for proper disposal. Additionally, I applied a $30 discount to the total service cost. Upon completion, I verified that both the humidifier and furnace were functioning correctly before leaving the site.
I performed a comprehensive furnace maintenance and inspection. The flame sensor was meticulously cleaned, and the entire furnace was wiped down to ensure cleanliness. I tested all components and measured the amp draws to confirm proper operation. Airflow and temperature splits were checked to ensure efficiency. The customer reported a gas smell, which the gas company attributed to the furnace exhaust. I observed the gas valve opening and closing to verify its proper function, confirming it was operating correctly. The furnace was running within specifications at the time of departure. Additionally, I renewed the customer's club membership during the visit.
I conducted a thorough maintenance inspection on the unit. I examined the heat strips and found no signs of wear or damage. All electrical components were tested and met the manufacturer's specifications. I checked the static pressure and confirmed it was within the acceptable range. The temperature split was also within the system's parameters, indicating proper functionality. However, I noticed that the blower wheel had accumulated dust, which was causing the blower motor to work harder than necessary. I recommended a thorough cleaning of the blower wheel and the installation of a UV light to help maintain cleanliness and efficiency. The system was fully operational and functioning correctly before I left. Thank you for choosing our services.
Upon arrival, I assessed an inoperable furnace. Initial inspection revealed that the gas supply had been turned off by the homeowner. Wire ties indicated a previous red tag, suggesting the furnace had been deemed unsafe in the past. Further inspection showed that the inducer motor, responsible for drawing air into the furnace, was failing due to worn bearings. After freeing the inducer impeller, it operated but emitted excessive noise, indicating imminent failure. The furnace fan also exhibited loud droning, another sign of failing bearings. Dust buildup on the fan and heat exchanger was significant, impairing airflow and causing excessive stress on the heat exchanger. A crack in the heat exchanger was discovered, making the furnace unsafe for heating. Additionally, the ductwork was heavily contaminated with debris. I discussed these findings with the homeowner and, with their approval, contacted a field supervisor to arrange for a new furnace installation and duct cleaning.
I conducted a thorough heating inspection, ensuring all electrical components met manufacturer specifications. The blower wheel was found to be clean and free of obstructions, while the coil showed no signs of wear and tear. The heat strips were also inspected and showed no damage. The temperature split for the system was within acceptable limits. Additionally, I replaced the water panel for the humidifier to ensure optimal performance. The system was fully operational and tested before I left, providing peace of mind. Thank you for choosing our services.
Upon arrival, I assessed the customer's current outdoor faucet, which was a sillcock. I explained the common issue of sillcocks freezing during winter, leading to potential water damage. To address this, I provided the customer with various options for replacement, emphasizing the benefits of more durable alternatives. After discussing the pros and cons, the customer opted for a high-quality replacement. I then proceeded to remove the old sillcock and installed a new, freeze-resistant faucet. The entire process was completed efficiently, ensuring the customer's outdoor water access was restored without any interruptions. The total cost for the replacement was $400.00, which included the new faucet and installation.