Excellent and very professional
I had a sewer pipe that was full of roots. I had the LBA crew come in and it was too bad to just clean out. They had to Jack hammer the cement to get to it and replace it. They were so nice and I liked all the guys that worked on it. They were respectful and honest on what was wrong. I will definitely call them back! Thank you!!
He competently checked out both ac units, changed filters, cleaned compressors & insured they were were running efficiently. Didn’t waste my time or his.
Jacob explained the problem and fixed it. He was polite and worked quickly. I have no complaints about his performance. However, I did some research, and discovered that your prices are twice what other companies are charging for the same work. I’m not happy about that.
I have used LBA for my plumbing needs for over 20 years. I know from experience that my request for service will be dealt with quickly with the required knowledge that the tech will bring with him.
Came in was very kind and informative all though out the process and gave honest feedback
Came out same day and got the job done and explained what the possible problems could be.
Noah was quick to review our issues, efficient in explaining what could be done vs. what needed to be done, and helpful in fixing our issues in a concise and proper way.
Knowledgeable, courteous, efficient and personable. Recommend w/o reservations
Arrived at home Sunday August 14th 2022 at 11:45am. Customers main sewer drain is backing up into floor drain when water is ran. Advised customer over the phone of emergency trip charge. Provided prices and options for resolution to sewer challenge. Customer declined drain cleaning services. Advised overtime trip fee is non refundable.
Arrived to remedy an inoperable air conditioning system. Upon inspection of the system found that the furnace was moving air and the high side refrigerant line was very hot. Inspected the condenser and found that the coil was heavily coated in dust and debris. Performed diagnostic and found that the capacitor had also failed on the condenser fan circuit. With homeowners approval performed a coil cleaning. Before replacing the capacitor found that one of the power wires from the disconnect to the contactor had gotten hot and was melting the insulation off of the wire. While trying to trim the wire and clean the connection found that the terminal had broken. Replaced the contactor and replaced the capacitor. Applied power to the system and measured any voltage drops and amp draws. Air conditioning system is operating within factory specifications. Air conditioning system is functioning properly at this time.
Arrived to remedy an inoperable air conditioning system. Upon inspection of the system found that the thermostat was calling for cooling. Inspected the furnace and verified the call for cooling. Thermostat and furnace were calling for cooling but the blower was not moving any air. Performed diagnostic and found that the blower motor has failed. When the ECM blower motor fails they send back emf to the control board and cause an internal failure on the blower circuit. Spoke with homeowner about repair and replacement solutions. Homeowner would like to receive estimates for a more efficient system. Reached out to a design specialist and informed the homeowner when he can arrive. Air conditioning system is not functioning at this time. Turned off thermostat and call for cooling and fan in order to protect the system from further issues.
Arrived to remedy an inoperable air conditioning system. Upon inspection of the system found that the furnace and thermostat were operating properly. Upon inspection of the condenser found that the condenser fan motor had locked up and was inoperable. Spoke with homeowner about repair and replacement solutions. Homeowner would like to have a rescue motor installed and will look into getting a new air conditioning system in the spring. Removed the old motor and installed the new motor. Made modifications to the new motor to accommodate the systems size and airflow needs. Applied power to the condenser and double checked the motors rotation to ensure it is blowing air the right direction. Measured a perfect 20 degree temperature split. Air conditioning system is functioning properly at this time.
Arrived to remedy an inoperable air conditioning system. Upon inspection of the system found that the furnace was blowing air but it was not being cooled. Inspected the condenser and found the compressor intermittently trying to start. Performed diagnostic and found that the start capacitor had fully failed and the run capacitor was performing well outside factory specifications. With homeowners approval installed a new run capacitor and a new start capacitor. Applied power to the system and measured power consumption of the compressor. The compressor was not drawing excessive amps. Suspect there is still a little life left in the system. Measured a perfect 20 degree temperature split. Air conditioning system is functioning properly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D392-CE4BD27679684AAFB72AD3D6A79C5233
Flushed customers water heater. Customer had a lot of rust sediment buildup in tank. Hot water is now flowing clear. While at home attempted to replace anode rod but anode rod in water heater would not budge.
Lave sink closest to window in upstairs dual sink master bath has been backing up into other sink in same bath and draining out slowly since home was purchased a year ago. Drain pipes were not properly installed in wall and no cleanout was provided to accommodate vanity shelving. Owner of home was unreachable for approval at this time. Emailed quote for repair to Deena. Advised she can approve online and contact office for am appointment once she receives authorization to proceed. If you have any additional questions you can reach me via email at Andrew.email@example.com. Thanks for choosing LBA! Have a great day!
Arrived to install previously diagnosed failed damper. I removed the old damper from the supply duct and installed the new one. I then tested with it opening and closing as it should based on zoning. Damper operating properly upon departure.
Company arrived to home Friday, August 12, 2022. Company shut down water to house, company rebuilt cartridge in hall bathroom. Company restored pressure to home, ensure no leaks, and valve and Partridge are functioning properly.
Company came out for customer wanting toilet replacement in master bathroom. Company gave pricing for replacement. Customer agreed to have toilet replacement. Company shut water to stool off removed existing and installed new Toto round with new supply line, thick wax with horn, and new bolts. Company secured toilet to floor and returned water. Company thoroughly checked new plumbing no leaks present toilet functioning properly. Company also replaced fill valve in guest upstairs toilet that we had replaced last year valve pumping slowly pulled and installed new. Thank you for choosing LBA and have a wonderful day!!!!
Arrived at customers home Friday, August 12, 2022. Customers power assisted toilet constantly running. Gave customer multiple estimates. Customer chose to sign up for perfect service family membership and I have new stop installed with new cartridge for toilet. Company completed repairs and tested throughly. Toilet is now functioning proper with no issue. Company will honor 1 year warranty on new stop installed and 30 day warranty on toilet repair. Thank you for choosing LBA have a wonderful day
Arrived to AC maintenance. Upon arrival I had both ac’s call for cooling and made my way to the indoor units. Here I checked for proper temp split/blower operation, flushed condensation drains, and replaced air filters with truck stock. On the outdoor units the compressors and fans performed within spec. The capacitor on the main floor unit was performing as it should. Wire leading from the contactor to the capacitor on the upstairs unit however had come loose and was not making proper contact with the capacitor. This caused arching on the capacitor leads and the protective coating around the wire to melt. This capacitor needs replaced along with the wire connected to it. We were not able to reach the customer so I reattached the wire to the capacitor to prevent further arching. Refrigerant temps/pressures showed proper heat transfer. I washed the outdoor coils with water. The woman watching the house while the owner was away signed for the additional ac maintenance payment. AC’s runni
Company arrived Friday, August 12, 2022. The customer is having issues with their basement bathroom drains backing up. Upon arrival Company perform tests to determine where the blockage was located. After running water from the shower and flushing the toilet in developing an active back up company checked the floor drain further down the mainline and discovered no back up indicating the blockage was between the basement bathroom and the customers inside clean out. Company gave estimates for a toilet pull and cabling. The customer was not interested at this time. Company collected a 120 trip and diagnostic charge to be applied to the given estimates. Thank you for choosing LBA and have a great day.
Arrived to do performance maintenance. Turned on air conditioning system at the thermostat. Started inspection at the furnace. Measured power consumption and measured the temperature split. Flushed condensation drain line. Checked blower to see if there is any play in the bearings. Checked system air filter and installed a new one. Moved inspection outside and checked the coil for cleanliness and excessive vibration. Measured power consumption of the compressor and condenser fan motors. Verified operation of all mechanical and electronic components. Found that the capacitor was performing outside factory specifications. Verified system refrigerant charge. With homeowners approval installed a new capacitor. Rinsed coil free of debris. Air conditioning system is functioning properly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D392-FCBFC67D6B834E37AEC8B1295E5B8314
Explained installation requirements and benefits of whole home filtration. Provided prices and options to install customer provided whole home 2 stage filter. Advised system should be mounted to concrete and connect to main water service after sprinkler feed. Customer thought job would be completed for dispatch fee of $120.