This service was for a bid only. No repair work was performed. The price on the bid seems very high. Still shopping.
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Dre came to give me a quote on air duct cleaning. He was polite, professional and explained the service clearly. I very much appreciated him.
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Fabian was great, explained what the issue was and went to work to fix the issue. Provided pictures on his finished work.
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As a business owner It’s been a relief knowing they are on top of my maintenance, with no thought from me. They are always very nice and professional. I’m glad I chose them for my HVAC provider !!
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Fabian is great. I hope he comes to my house every time I call LBA.
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Chase did a great job and helped us solve our air quality issue.
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your person needs to find another line of work. It was obvious to me that he doesn't know much about plumbing.
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Fabian was very knowledgeable and professional. I would recommend Fabian.
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Dispatched for a thermostat displaying a blank white screen and no system response. A thorough diagnostic of the entire HVAC system was performed, including verification of power, low-voltage wiring, control board communication, and overall system operation. The diagnosis confirmed the thermostat has failed internally and is no longer operational. This equipment utilizes a communicating HVAC system, which requires a manufacturer-specific communicating thermostat to function correctly. Standard or non-communicating thermostats are not compatible with this system. Replacement with the correct brand-specific thermostat is required to restore proper operation. Thank you for allowing us into your home to diagnose your system. We truly appreciate the opportunity to serve you and provide reliable, family-focused comfort solutions. Please don’t hesitate to reach out with any questions.
96% single stage 80k btu furnace sold for Monday
Customer called in about having low water pressure in the shower. Upon arrival, asked customer if they were having other issues at the home. Customer mentioned that the shower is the only one that’s having low water pressure. Removed shower head and checked inside shower head. Saww a lot of calcium and sediment build up. Cleaned off all the calcium buildup inside the shower head and shower head now has full water pressure again. Informed customer because of his halo 5 install. This is the result of it working and they will be having some buildup and clogs in their aerators, but that’s showing that the system is working and breaking down all the calcium build up. Informed customer that they will be dealing with it for a few more months, but after afterwards it won’t be issue again.
*)**)**(((*((((((((((******((*** There was a thermostat used on this call. The invoice is saved in S.T. &($(&$&(&)&(&)&/&/&&/&&/&&/;&+;+;$; Today when I arrived I checked in and it was relayed to me that this unit has been worked on every 6months. The system is from 2019 and is in really good condition. The wiring for the low voltage controls was not correct with the y and w wires tied together and the electric heat was not functioning. Nothing was functioning when I arrived. I rewired the air handler’s 24v controls to separate the y and w wires and had the w that goes out to the condenser go back to the electric heat strips. This function of all circuits rewired were checked before moving onto the next one. The system responded when I bypassed the thermostat however the thermostat was not sending voltage into the y circuit. A new thermostat as sourced and installed. The system was function checked after installation and all functions are operating now. The
Dispatched for a no-heat service call. Upon arrival, performed a full diagnostic of the heating system. Found the draft inducer motor seized and unable to operate, preventing proper combustion airflow. Further inspection revealed the secondary heat exchanger to be heavily clogged, restricting exhaust flow and creating an unsafe operating condition. Due to these failures, the furnace could not operate safely or reliably and was rendered inoperable. Findings were reviewed with the homeowner and escalated to the Field Supervisor to discuss available repair and replacement solutions. After evaluating the age and condition of the system, replacement was recommended. The homeowner elected to proceed with furnace replacement. Arrangements were made to return on December 29, 2025, to install a new furnace and restore reliable heating to the home. Thank you for allowing us into your home to provide the Perfect Family Service. We truly appreciate your trust. Calvin W. Lead Service Technician
Customer called in about having low water pressure coming through kitchen faucet. Upon arrival, customer stated she just replaced her kitchen faucet a week ago and all of a sudden lost water pressure to both hot and cold side. Removed kitchen head sprayer and water pressure coming from faucet is flowing great. Looked inside faucet head and saw lot of sediment. Cleaned sediment off and water flow normal again. We discussed of different water treatment systems.
Customer called in needing kitchen sink augured. Both sinks full of water. Gave customer pricing and customer approved pricing. Informed customer that we are not liable for any faulty or broken pipe before starting work. Customer understood. Augured kitchen drain line a few times and couldn’t make it past a certain point in the line. Informed customer of findings. Was able to restore flow however cable came back up with lots of grease. Informed customer to use dawn and hot water to fill both sinks up and do that daily for the next couple of weeks to help with the grease build up.
Quote to replace the failed heat exchanger in the Lennox package unit serial 5604F01324 marked as #8. Price includes the factory replacement parts, crane rental and labor. Price is for the quoted repairs only. the unit will be thoroughly tested in the heat mode after repairs. Any further repairs if required will be quoted separately.
Gathered information and measurements for the replacement of the Janitrol unit heater that serves the production floor. The information was forwarded for a replacement estimate. Thank you, Jon
Dispatched for error code. Error code was for furnace lost communication on Dec 22 @ approximately 5am-6am intermittently and then reestablished signal. At arrival the system was operating and no current codes. Checked the history of past errors and it confirmed that it lost communication during the stated time frame. After a thorough inspection of the system. It was determined to have 2 loose wires. The wires that were loose were for communication. After tightening the terminal the wires are tight a secured. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Customer called in needing a quote to replace current water heater and also run new water lines to their basement Lav faucet. They have had it freeze couple of times already. Recommended we run pex instead of copper as pex allows room to expand in the event if line freezes. We will need to cut some Sheetrock to run new pex lines. Checked water pressure and water pressure is at 110psi. Per code, water pressure should not exceed 80psi. Customer will need to have an outlet ran for tankless water heater. We will be providing Navien 240A2 for the tankless water heater. We will remove and haul away old water heater. All retro fitting will be included with pricing for tankless water heater. Customer will think over options.
Went over blower and duct cleaning option, barb wants to think about what she wants to do after Christmas
