Dominic was fantastic.He explained everything and helped with the water. Dude needs a raise. And yet I have to say the price was a little too steep. $650 To install a customer supplied toilet.
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Not the quality of service I’ve come to expect from LBA. I didn’t get a text or email with picture of the personnel prior to their arrival. Furniture was not moved back after service. I got only a partial picture of the full report I expected.
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Josiah was prompt, courteous, and he clearly explained the process of what he was going to do. He got our problem resolved quickly and left no mess behind.
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Robby was very professional-he listened to our concerns and found a solution. Excellent-
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Josiah was very thorough and explained things well. Very personable and professional.
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Addison knows plumbing and explained the situation I had and possible solutions. He did not insist I take the higher price one. We talked out what each solution would offer.
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I discovered one afternoon that while the a/c fan was blowing, the upstairs was getting hotter and hotter. I called LBA and Tyler came out that evening. He figured out the problem immediately, had the needed parts in his truck, and fixed it in just a few minutes. It was an excellent experience.
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We’ve been very pleased with LBA. They are prompt, professional, and take the time to explain everything.
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Brian explained all my options in detail and why he suggested those solutions. He did not try to sell me items I did not need.
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Dre was very helpful in explaining the repair costs vs replacing 18 year old system with a new unit. He also pointed out limitations of current duct work to improve airflow. Provided 3 options for replacing the current unit, which we are currently reviewing. Nice young man and want to thank him again for the information he provided, which will help us in our decision.
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Expert tech ability by Robby McCarrick. Severe debris build up from outside unit thoroughly removed. Scott Fletcher did an outstanding evaluation and explanation of static duct pressure.
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Highly recommended! Cornelius was incredibly professional, personable and helpful!
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Technician Tyler was punctual, knowledgeable, friendly, and all around an excellent professional. We are happy to have LBA as our HVAC service providers!
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Trinette mentioned that she has mild allergies. The ductwork in the attic space is limiting how much air her system can move, choking it and causing overpressure damage to the indoor and outdoor units. Several of the vent runs are pinched or colapsing. Additional vents are needed on both return and supply sides of the system. Metal ductwork in the attic is missing insulation, making the unit run longer and cost more to cool. System is in "limp mode" at a reprogrammed fan speed to relieve the overpressure until a permanent repair is scheduled. Trinette requested a followup call on Monday, at 5pm, after she gets off work.
Insurance needs detailed summary of issues with pictures so system can get approved for install as well as electrical work
Arrive to customers for AC inspection enduring inspection. We received a high called of static pressure. Also, discovering that the evaporator coil Is dirty with dust particles and mold Also, with a capacitor that is getting ready to become outside the factory specifications, other than that other components and refrigerant levels, met factory specs.
Customer has an issue with water hearter. Ordering part and installing on monday.
For this job I was showing up because two of the systems were having issues cooling. After diagnosing, both systems was able to conclude that they had burnt them self out due to over amperage. The reason they were over Amping is because an issue with the power in the house. I’m only getting 34 V outside when I should be getting 120. The lights in the house are also turning on and off and multiple appliances are not operating due to their high amp draw. And supervisors been called out to diagnose the issue further and come up with the best solution.
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Found that the blower wheel is collecting dust and the evaporator coil is as well. Performed a static pressure test and found that the system is operating well outside manufacturers specifications. Reached out to a field supervisor to complete the diagnosis on static pressure. Went outside and verified system refrigerant charge. Verified operation of all mechanical and electronic components of the condenser. Rinsed coil free of debris. Spoke with homeowner about the system. Installed smart ac system and signed homeowner up for the maintenance plan. Air conditioning system is operational at this time.
Went for a repair call today. Prior to finding low refrigerant last visit. With the dye being in system . The system running for a week customer stated since not turning system on. Will revisit at a later time to get full analysis and find the leak if still there. Thank you for choosing LBA services.
Arrived for ac maintenance today. Started at furnace and checked static pressure, temperature splits, drains, filter, blower motor, and blower wheel. Static is failing, a filed supervisor is out to discuss this you. All other operations are working properly here. At the ac unit I checked refrigerant levels, capacitor, contactor, running amps, and coil. All operations are working properly here too. Rinsed coil clean. System is running upon leaving. Thanks for choosing LBA.
Completed AC tune up for customer. All aspects of system tested within manufacturer specifications. Advised customer on sweating duct work in mechanical room and will be returning to locate spot for additional fresh air return into mechanical room. System operating normally upon departure.
Went for a repair call today. Customer stated house was cooling but not blowing enough air. When checking for blower speeds. Did adjust to the correct speeds. As well as opens the damper. House is cooling at the correct speeds and efficiency. Did sign up for our membership. As well as installed the smart and sensors . Customer was able to sign in. System is up and running thank you for choosing LBA services.
DATE 07/26/24 estimate Vitals: -Total Dissolved Solids: -Water Pressure Static: -Water Pressure Faucet Open: -Water Temp Setting: -Water Temp Output: -Water Hardness: +7 -Water Quality: -Water Heater: -Water Lines: -Drain Lines: Wear and Tear: - After reviewing the entire house I went over everything with Tom to ensure they understood everything going on in the house and what could be done to address it. (Getting supervisor out?)no Solutions: - Services done today: - Thank you for choosing LBA Services Your technician, Dominic
