He Was very informative and a very nice young man very pleased glad we had them here for an opinion
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Noah was great answered all my questions and excellent customer service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I have had two technicians from LBA out for regular inspections on heating and plumbing. Both technicians have been well trained and did a great job checking things over and answering any questions. They were very courteous throughout the time here and asked if I have any further concerns before they left. I will strongly recommend LBA to the new home owner when we sell the house.
Overall Experience
Quality
Price
Convenience
ELI WAS ON TIME AND TOOK HIS TIME INSPECTING AND ADJUSTING THE HOME'S FURNACE. HE EXPLAINED WHAT HE HAD DISCOVERED AND SUGGESTED A ROUTE TO HELP PROLONG THE SERVICE LIFE OF THE EQUIPMENT.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phil, with LBA Plumbing, was very knowledgeable and informative. He acted quickly and resolved a leak that was found. Phil gave a lot of great advice on how to keep the issue from happening in the future. Any plumbing required issues I’m calling for Phil & LBA Plumbing.
Overall Experience
Quality
Price
Convenience
Arrive to customers home Saturday, February 27. Customers upstairs master bathroom toilet not able to flush. Upon further inspection found that flush handle was broken. Replaced customers flush handle with new flush handle. Tested flush handle multiple times to ensure that toilet was working properly. Company will honor six month warranty on toilet handle itself. Thank you for choosing LBA have a wonderful day.
Arrive to customers home Saturday, February 27. Customer had customer supplied kitchen faucet installed previously by technician. Spout of kitchen faucet was spraying water. Issue of kitchen faucet was quickly repaired with new gasket. Re-tightened spout of kitchen faucet and issue does not exist anymore. Thank you for choosing LBA have a wonderful day
Arrived at customers home Saturday, February 27. Customer in basement with back up every time customer drained kitchen sink. Cabled through floor drain as well as clean out on kitchen sink drain line in basement. Dump top water from kitchen sink roughly 4 times to ensure all debris not loose flowed through into mainline. Had customer run bathtub to ensure all debris flowed outof mainline and into sewer itself. Drain is now completely clear and functioning properly with no issues. Company will honor the 30 day warranty on kitchen sink drain line. Thank you for choosing LBA have a wonderful day.
Customer had replaced his thermostat batteries, however when he went to reconnect the thermostat to the wall mount the thermostat was not connected all the way to where the thermostat leads were not making contact causing the system to not heat. Reconnected the thermostat and the system came on. Cycled the system to verify heating ops, all ops are now normal.
Arrived at customers home Saturday, February 27. Customers shower in master bathroom broken. Trim pieces and shower cartridge itself broken. Gave customer estimate to either replace shower valve in wall itself or to order in new trim and shower cartridge. Customer chose to have New shower trim and cartridge ordered in and installed. Placed an order with Ferguson plumbing. Scheduled to arrive back to home Wednesday, March 3. Thank you for choosing LBI have a wonderful day
Upon arrival customer spoke with me about having a different company that came out to do there annual maintenance. The tech was speaking to the customer about the heat exchanger showing signs of rust but was safe to still operate at this time. Upon my inspection found that the heat exchanger did show some rust, performed an analysis, readings came back normal at this time.
We will have to return sometime on Monday to fix a water leak, we did not have enough parts for this job. We try to reuse an existing part and is leakin. We need to get a new water flange, and also a new pop Top actuator. We xplain the situation to the customer, he understood what needs to be done
Removed (1) 6 ton Carrier rooftop unit and replaced with (1) new 6 ton Carrier gas heating, This installation included the following: * 6 ton Carrier gas heating rooftop unit * Haul away and disposal of the existing rooftop * All electrical connections to the new rooftop * A new thermostat and new outdoor disconnect included. * Natural gas connection to the new rooftop * A new "P" trap installed on the new rooftop unit * Start up and commissioning of the new rooftop unit * One (1) year labor and materials warranty for all work and materials provided under this proposal. The factory warranty from Carrier also applies. Carrier covers the heat exchanger for 10 years, the compressor for 5 years, and all parts for the unit for 1 year.
Estimate for prv and supplied automatic shut off
Arrive to property Friday, February 26. Two toilets clogged in warehouse. Attempted to auger both but was unsuccessful. Pulled toilet in warehouse and attempted to auger drain. Auger cannot get farther than roughly 50 feet. Cable of drain machine got stuck and was unable to remove from toilet flange. Was made aware that sewer is on a grinder pump. Customer showed technician where manhole is in front of building. Pit is completely full of sewage. Pit needs to be drained to repair grinder pump. Company will then retrieve cable that is stuck in sewer line,
Condenser unit runs even when is not calling, there’s is add a wire install it don’t have an diode Y install, customer dinner have time for me to pickup one today busy ask if we can reschedule it for next week on 03/02/ Tuesday or 03/03 Wednesday of next week
Determined that grinder pump had failed. They will have its pumped then call us back for repairs.
Perform maintenance inspection on to Lennox furnaces. Checked all the electrical components and safeties for proper operation. Both filters were clean at this time. Customer did not want to humidifiers service at this time. Check combustion in the exhaust. Both furnaces are currently operating within manufacture specs. Thank you