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Overall Experience
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Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
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Johann was courteous professional and communicated with me about the problem I was having with the system and a fix! He was efficient and thorough
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Had Great service from the Technician, who LBA sent He was replacing a bathroom fan. The fan was the correct size & went right in the space. Good job on cleaning up.
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For an estimate only appointment, Dre spent a considerable amount of time reviewing our current systems, showing us specifics and sitting with us to go over our options! He covered all the bases and was polite and professional!
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Fabian did a tremendous job for us. He pointed out the best solution for our plumbing issues and provided us with options to consider for future work. We would definitely ask for Fabian again. He is a credit to LBA's organization.
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They were awesome! Came in and worked the whole time very clean and did not make a mess I highly recommend LBA and these workers
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Overall Experience
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Went over options for repair vs replacement . As well as replacing the water heater
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. While checking the heat exchanger found that some dust debris had impacted on the evaporator coil. Considering the top of the line filter in the system and the dust found in the furnace and ac, checked the ductwork for cleanliness. Found heavy dust buildup present in the systems ductwork. Verified operation of the humidifier. Cleared the restriction in the humidifier feed line. Humidifier panel is coated in calcium and bacterial growth. Spoke with homeowner about the system. With homeowners approval replaced the furnace filter media and installed a new humidifier panel. Tested op
When I arrived, the furnace was tripped out due to the pressure switch not closing. I was able to remove the exhaust motor and then I found a bird lodged in the exhaust. I removed the bird and reassembled the furnace. Furnace kicked on without issue.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Checked systems heat exchanger to ensure proper venting of flue gas. Verified operation of the humidifier. Furnace and humidifier are operational at this time.
Dispatched for a furnace and blower system that were not operating. After completing a thorough inspection, it was found that the burner assembly was heavily corroded and deteriorated. The condition of the burners was causing improper flame carryover and uneven combustion inside the heat exchanger. This poor combustion created excessive moisture, acidic byproducts, and abnormal heat within the furnace. Over time, these conditions caused corrosion inside the venting system and placed extreme strain on the draft inducer motor. As a result, the draft inducer seized and was no longer able to properly remove flue gases from the system, preventing safe operation of the furnace. All findings and safety concerns were reviewed in detail with the homeowner, along with available repair and replacement options. The homeowner chose to move forward with the recommended repairs, including replacement of the burner assembly and the draft inducer motor, to restore proper combustion, correct venting,
Went for a performance alert on system. Checked temp split and is within spec. Due to filter being dirty and had alerted the sensor. Once customer replaced it system heating normally again. System is up and running with no issues. Thank you for choosing LBA services-Johann.
Completed furnace maintenance and inspection. I tested components and amp draws. I cleaned flame sensor. I checked air pressure and temp splits. Furnace is currently 14 years old. I performed safety checks to make sure system is still operating safely. Today I found the hot surface igniter is starting to wear down. The blower capacitor is below the manufacturers rating so it is considered failed. This is causing extra strain on the blower motor. The blower wheel is full of dirt and debris. I showed customer findings today and customer decided to leave the system as is for now. The plan right now is to return in the spring and complete work on the system at that time.
Went for a tune up today. System was flashing code for limit switch open. System overheated, did replace filter since was dirty. Cleaned flame sensor on system. Did a combustion test is within spec, inspected heat exchanger no wear and tear. Temp split in system is passing. System is up and running before departure. Will recommend a duct cleaning since most vents are restricting system to breathe.Thank you for choosing LBA services.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Found that the system is operating just above the maximum rated static pressure. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is beginning to collect dust. Considering how new the system is and how dirty the fan is, began checking ductwork for cleanliness. Found that the return ductwork has a heavy coating of dust and clumps of dust. Checked systems heat exchanger to ensure proper venting of flue gas. Furnace is operational at this time.
Customer called in about a leak underneath kitchen sink. Upon arrival found water pooling by tee fitting in the hot side. Customer already took proper precautions and had water turned off before arrival. Gave customer pricing to replace cracked tee. Customer accepted pricing. Went ahead and replaced cracked tee and install new shut off valve as well for kitchen faucet. Turned water back on and verified there are no more leaks. Upon further inspection, tee has a crack in the center. This type of crack looks like it came from manufacture. 1 year warranty on tee and shut off valve replacement.
Customer had a DST water line blow off under their lavatory causing water to flood bathroom into the basement. Isolated water at the shut off valve and left quote to replace the supply line. Customer opted to wait at this time until after speaking with insurance.
