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Overall Experience
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On-time, professional, knowledgeable, and friendly. What else could you want from an HVAC tech except maybe free? I happily accepted the annual maintenance plan!
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Overall Experience
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Technician showed up within the window provided. Quickly diagnosed the issue and resolved it.
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Trevor and Louis were truly wonderful as they took care of our upstairs shower plumbing. We have an old house so re-doing pipes is, to say the least, challenging. Trevor and Louis took their time, starting with careful measurements, getting all the correct materials, and then doing the job. It took them extra time as they had to get through some wood that had been placed by earlier plumbers, and they had some difficulty removing the old valves, but they were able to accomplish installing the new pipes and valves. They do have a return visit planned to finish the tile work and caulk around the faucet and valves, and then the project will be finished. They cleaned up afterwards and checked their work. We always appreciate Trevor taking care of our plumbing needs, as he's consistently attentive to detail and will keep working until the job is done. Thanks so much!
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Patrick is fantastic! He took the time to listen to our concerns and was patient in explaining what we had going on. A+ all the way!
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The team was super nice, polite, kept the workspace clean, etc.
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Chase Poort is an asset to LBA, he was personable, informative and very efficient.
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Lane told me the quote to put a humidifier on our furnace is $ 750 and the cost to remove our water softener is $ 300, or a total of $ 1050. When I opened the quote it was for $ 920 for the humidifier only. This was a surprise to me. Lane is a very good sales person, but his information was misleading.
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Johann was courteous professional and communicated with me about the problem I was having with the system and a fix! He was efficient and thorough
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For this job, we removed a section of the customers brick wall and a section of concrete in order to excavate. We removed a bunch of roots from the compromised sewer line and added a new section of PVC with a clean out for future cleanouts. A1 is being contracted to jet the line out.
Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and Completed a comprehensive furnace tune-up to ensure safe, efficient, and reliable operation for the home. Work performed included: System Inspection & Safety Checks • Inspected heat exchanger for cracks, corrosion, and proper flame pattern. • Verified operation of all safety controls, including high-limit switch, rollout switch, pressure switch, and flame sensor circuitry. • Checked venting system for proper draft, secure connections, and obstruction-free flue path. • Tested carbon monoxide levels at the supply, return, and flue to ensure safe operation. Burner & Combustion System • Cleaned burner assembly and verified prope
This task will be for installing a new tankless in the customers home. As well as receiving a free flush a year out, as of 1-13-26 Bradley and Chris were onsite and diagnosed the tankless was not staying hot, we performed several tests to see how long water will stay on, it was currently holding fine, we then proceeded to offer home owner several options to then which she would rather just not have to deal with it, we offered customer a free flush for next year and Anthony offered a little bit better of a deal due to the tankless only lasting 4 years without a flush. Upon arrival, the customer reported a continued loss of hot water. We had previously performed a repair on the existing water heater; however, the repair was temporary and the unit failed again within 24 hours. Upon further inspection during this visit, it was determined that the water heater had reached the end of its service life and was no longer operating reliably. Replacement options were discussed with the customer,
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Temp split and is passing for specifications on furnace. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Performed maintenance plumbing inspection for customer. Tightened up customer toilet seat in master bathroom. No known issues at this time.
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I tested components and amp draws. I tested airflow and temp splits. I changed out air filter with customer provided air filter. I recommended changing the air filter once a month. Furnace is operational at departure.
Arrived to do a performance maintenance. Upon arrival found that the exhaust for the furnace is leaking condensation onto and into the furnace. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is heavily coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. While checking the heat exchanger found bacterial growth present on the evaporator coil. Found that there is debris impacted in the evaporator coil and it appears to have been dripping condensation into the furnace. Furnace is operational at this time.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Did notice some heat stress and showed findings. Tem split and is passing for specifications on furnace. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Renewed membership again. Thank you for choosing LBA services-Johann
Customer has a leak coming from his shower drain. In order to fix leak we would need to remove and replace said drain. Customer has opted to try and perform repair himself
Whole Home Duct Cleaning and Pulled and Cleaned Blower Wheel **New job has been created for warranty coil- will return once it comes in.
Customer called in about master shower not wanting to turn off. Took apart handle and shower cartridge is freely spinning. Shower cartridge needs to be replaced. Gave customer estimate and customer approved for us to do the work. Went ahead and shut the water off and installed new cartridge. Before installing cartridge, cleaned inside the valve with wire brush. Put everything back together and shower works like normal. 1 year warranty on shower valve rebuild.
Performed inspection on home. Overall customer has a great and well maintained plumbing system with the exception of very hard water and a failed exp tank. Gave customer pricing to replace exp tank and add a halo 5 system. Customer is opting to wait as he has plans to remodel his basement in the spring time and would rather get everything done at once.
Full system, York install for tomorrow. Arrival window is between 8 to 9 AM.