6850 West 47th Tr
Mission, KS 66203

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Austin J.

Austin J.

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Warranty call company installed electric Rudd water heater for warranty and customer called back in saying that water was still not hot. Upon arrival noticed tankless system feeding hot water tank temperature was set at 135 and heating elements in Rudd tank were factory set at 115 Causing elements to trip on relay system. Went ahead and pushed reset button On heater and elements started firing then adjusted temperature to 125 on both elements and turn the temperature down on tankless system going into tank itself to prevent water heater from overheating. After turning heater back on water started to heat back up use temperature gauge to test water after waiting 10 to 15 minutes and water temperature was up to 120 and still climbing checked voltage on both elements in both elements are firing properly everything is testing OK at this time.