6850 West 47th Tr
Mission, KS 66203

Job Locations
for de soto, ks

Map of De Soto KS
Jose P.

Jose P.

Job Checkin

Upon arrival customer stated the neither the furnace or a/c would kick on. After further diagnostic discovered that the fuse was blown. Replaced fuse and I still wasn’t receiving any control voltage. Than discovered that the voltage conversion transformer had failed. Replaced transformer to test where the low voltage short was coming from. Discovered that the inline fuse that was protecting the transformer is bypassed internally in the circuit board and not protecting the transformer. After further investigation discover that the outdoor voltage distributor is what’s causing the short. Informed the customer that to get system properly fixed we would have to replace the outdoor voltage distributor, the voltage conversion transformer, and the electronic control board. The customer approved to only get the voltage conversion transformer to at least have heat running. I did inform him in order to prevent shorting out another transformer I would have to disconnect the control wires that