I appreciate that LBA contacted me to schedule the tune-up appointment and offered me a deeper discount than the "norm". My technician was "Nick" - he acknowledged that he had been to my residence before to provide service; he brought another "issue" in the basement to my attention and even offered to "call it in for me" to arrange additional service.
Response from LBA Air Conditioning, Heating & Plumbing:
Thank you for your feedback. We are glad to learn that you were pleased with Nick’s service; however we would love to learn more about why you rated us with a 1-star instead of a 5-star? Thank you for sharing and we look forward to hearing back from you.
