I was the point of contact for the service call. I was not notified of the arrival day or time of the technician. I showed up- he was there and had begun working- we talked briefly about the units and I proceeded inside he returned to the roof. He didn’t find me afterwards to share the report, he didn’t tell me what he performed during his inspection and service. I don’t receive a write up or invoice. I have no idea what he did today….i cannot give stars on the below because I was not given these things.
