Today I arrived to diagnose why the A/C was not functioning when I arrived earlier this week. I had spoken with Madison and received permission to move forward with a service call to diagnose the cause of the outage. Upon arrival the system was cooling today. I discovered that the condenser on the roof has a contactor that has pitted electrical contacts and is showing signs of arcing. This can cause the compressor to pull excessive amps intermittently and then shut down on a compressor temperature safety. Once the compressor cools it returns to normal operation. An estimate to replace this component will be created and emailed. I have reached out via cell and left a message. This ticket will be held until either the repair is approved and completed or there is no response for a few days. Thank you, Jon