6850 West 47th Tr
Mission, KS 66203

Job Locations
for gladstone, mo

Map of Gladstone MO
Andrew  G.

Andrew G.

Job Checkin

Upon arrival, the customer informed me that the AC worked great and the heat pump worked great but the electric heat wasn’t working at all. After further investigations, I discovered that the W signal wasn’t wired correctly and it only allowed 8 volts to the relay coil that once energized, a set of contacts would close allowing electricity to flow to the heating elements. I corrected the wiring and tested the unit in all three modes all of which worked as they should. When I arrived, I had to tear down quite a lot of the Sheetrock just to gain access to the electrical compartment of the unit and the customer opened up a hole in the bathroom to access the low voltage wiring connections. I instructed the customer to make note of the certain panels that need to be accessible for future servicing of the unit when they go to complete the finish work to the ceiling. Thank you