6850 West 47th Tr
Mission, KS 66203
(913) 268-6822

Local Reviews
for lee's summit, mo

Rated 4.7 out of 5 stars based on 121 customer reviews

Map of Lee's Summit MO

Furnace repair, good service, respectful tech, awful price



We were extremely disappointed in the fee charged to replace a computer component still under warranty on a furnace less than two and half years old. I did receive an explanation of the cost through phone conversation with a manager and was given an additional very small discount. The replacement took approximately an hour but apparently the cost the dealer accrues processing paperwork for a warranty refund and The time involved obtaining and providing a specialized faulty part is passed on to the customer. Seems to me this cost should be absorbed by the manufacturer if the part is still under warranty and I will be checking with other Rudd dealers to see how they handle their labor charges for replacing warranty parts. I did appreciate same day service and the expertise of the tech who performed the service. He was very conscientious of safety precautions required now due to the Covid pandemic and very informative and respectful.