Even in blizzard conditions, the service I received was amazing. My knowledge of my setup is basic at best, but the details of what needed to be done were explained fully so that I could make informed decisions on how to proceed. Really amazed with the response I received.
Overall Experience
Quality
Price
Convenience
Recheck static per customers request
Wires on tstat were installed incorrectly got it required unit is up and running customer is greatly appreciative
Installed a furnace box new drop in boot to be returned with supply also and out of line for the thermostat
Arrived to remedy a system that was unable to keep up in the cold weather. Upon arrival found homeowner had removed the systems filter and the system was maintaining the home’s temperature. Installed furnace filter and set up for critical checks. Turned on the furnace and began diagnosing the system. Found that the system is operating with off the charts static pressure and that was causing the furnace to cycle on its overheat limit. Reached out to a field supervisor to finish the diagnosis on the systems static pressure. With homeowners approval on repairs made adjustments to the furnace to help make sure it doesn’t get dirty or overheat between now and when repairs can be made.system is operational upon departure.
Talked with John. He ran some tests for me and he has a high limit switch that is faulty. He will need someone out there asap since he has no heat at all.
Restored flow to drains. Customers were very pleased and appreciative.
