Nick has been to our house twice. Once for service and today for winter check up. He is very good and courteous.
Heat pump system we installed two months ago. Gary brought to the room where the noise was coming from. Went outside and checked refrigerant lines inside penetration into home. Found a section of line was uninsulated. Insulated line and noise was still present, noticed a lot of play in lines, found that when we added onto lineset they pushed the lines in to keep the 90s tight to the penetration for a very nice looking install. Pulled out on lines and secured lines to side of home. Vibration is gone, now the only thing I hear is normal outdoor unit running.
Arrived to find system cooling. Found system low on Refrigerant refrigerant. Showed customer options. Customer chose band aid option. I brought system back up to factory specifications at this time to get them by until they replace the system. Unit is cooling properly at this time. Will send quote for replacement options.
Need a furnace tune up on my lennox slp98
Need furnace tune up on my york furnace